Published by TrustedApp on Jul 16, 2024

Report an issue with QR Scanner.
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Why should I report an Issue with QR Scanner - Barcode Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TrustedApp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact QR Scanner - Barcode Reader image 1 contact QR Scanner - Barcode Reader image 2

QR Scanner Customer Insights

1. I'm happy to pay for ad removal after a fair trial, but there's plenty of other QR scanners that at least give you a decent trial without ramming ads down your throat every second.The app layout makes the ad easier to tap than the link produced by the scanned QR code.

2. A qr code scanner is useful exactly at the time I want to scan a QR code.

3. I just want to enter cafes etc as easy as possible, this app works fine, but a simple layout change would really make a huge differenceAwful.

4. I can't believe it's acceptable to make a QR scanner cost money to get rid of such things - a QR scanner! Something that should be a basic thing.It does the job, but I don't need it to send me any notifications when I'm not using it.

5. Really disappointed.Uninstalled. Spent an age messing around trying to scan a qr code for a postal receipt.

6. This is a main problem if you want to show us ad show to after we scanned anything.

7. Too much advertisment junk to get through and they have conveniently located the 'open' button close to an advertisement that also has an 'open' button that takes you to yet another web page.

8. I was able to create a new QR code within 30 seconds on discovering that the feature really exists, without ever having to rush or bump into any obstacles.

9. "Does anyone want any toast?".Ads are annoying and time consuming, even more so when they have a timer on them before you can close them.

10. But their is a problem with the ads when I open it, it takes about 10 sec to show any advertisement.

11. The barcode just shows that it's acknowledged the number and after Google search option it takes you somewhere completely wrong and different.

Steps to Troubleshoot & Fix QR Scanner Issues

1. Fix QR Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QR Scanner: Restarting the app will resolve most errors.
  2. Update the QR Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "QR Scanner" » Open QR Scanner - Barcode Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QR Scanner » click "UPDATE".
  3. Clear QR Scanner - Barcode Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from QR Scanner servers.
    1. On Android, goto Settings » Apps » Select "QR Scanner - Barcode Reader" » click Storage » click "Clear Cache".
  4. Check QR Scanner app permissions. If any of these permissions required to use your device's features are disenabled, QR Scanner might not work.
  5. Uninstall and reinstall QR Scanner. If nothing else has worked, completely uninstall QR Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QR Scanner not working


2. Fix QR Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QR Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QR Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QR Scanner may not be able to connect to the Internet when running in the background.

Reported Issues