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1. It sounds like some clarification is needed.You open it and there comes an unskipable ad, wait for it to finish and then it takes about a minute to open ur file, and when u finally reach till it it shows a box saying "file parsing error" And u close the app and try to reopen but no it doesn't gets any better... Dont know wot to do now except cursing its bloody creatorsWorked for a short while.

2. I was however forced to watch about 15 ads in the span of 2 minutes while I attempted to open a single file, which never opened.

3. After a while, when I tried to access documents it would say "file parsing error" and I had to clear the data storage of the app to get it to work again.

4. Imagine my surprise when I opened the app and there were old files I never got to look at and now with one click I can!!! This app is AWESOME!Didn't even get the app to open & already got presented an ad.

5. It seriously is that easy! I didn't believe that an app to make stuff this easy even existed, I just was like, "ok, I guess I don't get to see what that says" when it came to all the different file types.

6. It's not that much and it opens up when but options and tools.Unusable - I downloaded this app to open some odt files sent to me.

7. After some experimenting I finally got to the actual app, and there on the first screen is "3 day free trial" after which there was a price quoted that I didn't pay much attention to.

8. Even with that it would not open a single file.

9. It was just a never ending loop of ads.Installed this with hopes I could view a certain type of data file.

10. There are plenty of reader apps that are totally ad-free & free, or at least just "free." I get that some people are choosing to go the ad-based route but implementation is everything.

11. It's difficult to determine how to move forward in the application rather open an advertisement.

1. Fix All Document Reader and Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart All Document Reader and Viewer: Restarting the app will resolve most errors.
2. Update the All Document Reader and Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "All Document Reader and Viewer" » Open All Document Reader and Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for All Document Reader and Viewer » click "UPDATE".
3. Clear All Document Reader and Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from All Document Reader and Viewer servers.
   1. On Android, goto Settings » Apps » Select "All Document Reader and Viewer" » click Storage » click "Clear Cache".
4. Check All Document Reader and Viewer app permissions. If any of these permissions required to use your device's features are disenabled, All Document Reader and Viewer might not work.
5. Uninstall and reinstall All Document Reader and Viewer. If nothing else has worked, completely uninstall All Document Reader and Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing All Document Reader and Viewer not working

2. Fix All Document Reader and Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make All Document Reader and Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to All Document Reader and Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, All Document Reader and Viewer may not be able to connect to the Internet when running in the background.