Published by Smart Scanner on Jun 13, 2023

Report an issue with QR/Barcode Scanner PRO.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with QR/Barcode Scanner PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Scanner to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact QR/Barcode Scanner PRO image 1 contact QR/Barcode Scanner PRO image 2

About QR/Barcode Scanner PRO

1. When scanning the code, if it contains text you will instantly see it or if it’s a URL you can browse the site by pressing the browse button. ✔️ Flashlight supported for low-light environments. ✔️ History auto saved for all created or scanned QR Code and Barcode. ✔️ Generate different type of QR Code and Barcode.

2. QR/Barcode Scanner app can scan and read all types of QR Code including text, url, product, contact, ISBN, calendar, email, location, Wi-Fi and many other formats.

3. QR/Barcode Scanner app is the only free QR code reader / barcode scanner you will ever need.

4. QR Code & Barcode Scanner will automatically recognize any QR Code or Barcode.

5. QR/Barcode Scanner PRO is one of the best QR & Barcode scanner app in the Google play market and is essential for every android device.

6. Scan with bar code reader in shops and compare prices with online prices to save money.

7. After scan user is provided with only the relevant options for individual QR or Barcode type and can take appropriate action.

8. With barcode reader app you can also scan product barcodes.

9. To scan any code simply open the application and align the code.

10. QR/Barcode Scanner is extremely easy to use.

11. Please feel free to send us your queries/suggestions/feedback on qrscannerteam@gmail. com.

QR/Barcode Scanner PRO Customer Insights

1. The line is app specific, it doesn't appear anywhere else on my tablet.Gradiant color improvement and many colors choose for style code and qr code in center app logo like example : whatapp facebook and custom logo choose in file manager.

2. For users that are having trouble I would suggest the camera setting need tweeking.I have the Galaxy Note 10 Plus and this app won't scan barcodes, but will take a picture of the floor or any other scene when you move the camera away from the barcode.

3. If this could be fixed it'd be great.Good application, does the job well, have many useful features like qr generator, and history for both - scanned and created codes.

4. Wifi connection via qr code does not work on my Huawei YAL-L21So far it has read different formats fast and web search is accurate.

5. The program should have a capture button instead of auto capture, that may be in settings I haven't tried yet.Very good one, does what it says.

6. The main issue is that the app does not use the camera's ability to focus so it can't successfully scan barcodes.

7. Thanks!It works ok but trying to grab a QR from the TV took six tries, it would capture without allowing time to center the QR.

8. However, today I tried to use it and there is a red line going through the scan area.

9. Most of the times I was able to scan fast, from different distance, qr codes successfully.

10. I would like to see the app automatically open web search instead of manually selecting it, the user is making an enquiry about the item anyway.

11. It will not scan at all and there are no settings I can change to fix it.

Steps to Troubleshoot & Fix QR/Barcode Scanner PRO Issues

1. Fix QR/Barcode Scanner PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QR/Barcode Scanner PRO: Restarting the app will resolve most errors.
  2. Update the QR/Barcode Scanner PRO App. Here is how:
    1. On Android goto PlayStore » Search for "QR/Barcode Scanner PRO" » Open QR/Barcode Scanner PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QR/Barcode Scanner PRO » click "UPDATE".
  3. Clear QR/Barcode Scanner PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from QR/Barcode Scanner PRO servers.
    1. On Android, goto Settings » Apps » Select "QR/Barcode Scanner PRO" » click Storage » click "Clear Cache".
  4. Check QR/Barcode Scanner PRO app permissions. If any of these permissions required to use your device's features are disenabled, QR/Barcode Scanner PRO might not work.
  5. Uninstall and reinstall QR/Barcode Scanner PRO. If nothing else has worked, completely uninstall QR/Barcode Scanner PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QR/Barcode Scanner PRO not working


2. Fix QR/Barcode Scanner PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QR/Barcode Scanner PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QR/Barcode Scanner PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QR/Barcode Scanner PRO may not be able to connect to the Internet when running in the background.

Reported Issues