Contact NFC Reader Customer Service

Why should I report an Issue with NFC Reader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cache.Wind to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Support ISO7816-4, FeliCa compliant e-purse/e-cash, It can read account validity, offline balance and transaction logs from these cards if no read restriction.

2. NFC Reader can read contactless IC card use NFC hardware.

3. So far we've confirmed the following can be read: Shenzhen Tong (newer version) of Shenzhen, Shanghai Card, Octopus Card of Hongkong, Beijing Municipal Card (newer version), Changan Card of Shaanxi,Xi'an, Wuhan City Smart Card, Quick Pass (China, e-cash), T-Union (China, e-purse & e-cash), City Union (China).

1. Cannot read Shaoxing T-Union card.No card detected.Confirmed if my card still works after accidentally leaving it in my pocket for washWhen the nfc is on,no any shortcut to reach the nfc setting to shut it downwell, it's quick fair though with ads.

1. Fix NFC Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NFC Reader: Restarting the app will resolve most errors.
2. Update the NFC Reader App. Here is how:
   1. On Android goto PlayStore » Search for "NFC Reader" » Open NFC Reader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NFC Reader » click "UPDATE".
3. Clear NFC Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from NFC Reader servers.
   1. On Android, goto Settings » Apps » Select "NFC Reader" » click Storage » click "Clear Cache".
4. Check NFC Reader app permissions. If any of these permissions required to use your device's features are disenabled, NFC Reader might not work.
5. Uninstall and reinstall NFC Reader. If nothing else has worked, completely uninstall NFC Reader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NFC Reader not working

2. Fix NFC Reader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NFC Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NFC Reader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NFC Reader may not be able to connect to the Internet when running in the background.