Published by HMA Labs

Report an issue with Image to Text OCR Scanner.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Image to Text OCR Scanner - PD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HMA Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Image to Text OCR Scanner - PD image 1 contact Image to Text OCR Scanner - PD image 2

Image to Text OCR Scanner Customer Insights

1. There is always room for improvement.Excellent app , which converts different language image into text .it is very very good app.I strongly recommended this app for who searching for image to text conversion.

2. Now, the app always crashes with an error msg within 5 seconds after it starts scanning an image.Actually, the app was great and I would have considered keeping it, but my cc was charged early.

3. All the negative reviews are rubbish , this is a awesome app.Worst app ever it wasted my daily scans because my phone asked me if I allowed the popup instead of just popping up.

4. One of my favorites.Great app, works perfectly even with slightly blurred pictures or upside down pictures.

5. The App keep stopping and takes longer time to process any image, it gave me several reasons.

6. I've already bought it but I think to cancel the regeneration if this problem will not be solved recentlyI installed the app on my Samsung note 9.

7. Sloppy business practice.This aps works fast , no mistakes, easy to copy and paste from it.

8. i even tried the app with another cell phone and the same problem take place.

9. Also the one try that went through ended up gibberish, and no I didn't scan hand writing it was a printed paper.

10. Ashfaq KazmiThis app worked extremely well until the most recent Android Update from Jan 2020.

11. I tried another images but the same problem occurred.

Steps to Troubleshoot & Fix Image to Text OCR Scanner Issues

1. Fix Image to Text OCR Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Image to Text OCR Scanner: Restarting the app will resolve most errors.
  2. Update the Image to Text OCR Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Image to Text OCR Scanner" » Open Image to Text OCR Scanner - PD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Image to Text OCR Scanner » click "UPDATE".
  3. Clear Image to Text OCR Scanner - PD app cache: Clearing cached data will force your app to retrieve the latest data directly from Image to Text OCR Scanner servers.
    1. On Android, goto Settings » Apps » Select "Image to Text OCR Scanner - PD" » click Storage » click "Clear Cache".
  4. Check Image to Text OCR Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Image to Text OCR Scanner might not work.
  5. Uninstall and reinstall Image to Text OCR Scanner. If nothing else has worked, completely uninstall Image to Text OCR Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Image to Text OCR Scanner not working


2. Fix Image to Text OCR Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Image to Text OCR Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Image to Text OCR Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Image to Text OCR Scanner may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer