Contact Port Authority Customer Service

Why should I report an Issue with Port Authority - Port Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aaron Wood to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Port Authority also allows you to quickly discover hosts on your network and will display useful network information about your device and other hosts.

2. Mobile carriers may detect that a real port scan is occurring and apply traffic shaping dynamically, or they may just start terminating the connections entirely.

3. If the device you're scanning drops packets, it takes about 10 seconds to scan 1000 ports.

4. Even though no data is being sent to that port the security software will see an outbound connection to an SMTP service and throw up a warning.

5. If the device you're scanning rejects packets, it takes less than 30 seconds to scan all 65,535 ports!

6. If you're finding that some devices aren't responding in time you should increase the host scan timeout setting, just be aware that it will cause host scans to take longer.

7. Some security software looks at where traffic is coming and going from the device and takes certain actions for certain cases.

8. Just lower the number of threads that are used for port scans in the settings.

9. Lower your port scan thread count in the settings.

10. If you're running any kind of port scan that includes port 25 (SMTP) this will most likely be flagged.

11. A few users have reported that a warning pops up on their device, warning them that this application is trying to send mail.

1. EXCEPT it doesn't save discovered hosts info, which disables the Wake-On-Lan functionality because you don't have the info needed for a powered-off device... If saving/editing of discovered hosts info is added it would be 5⭐Good for displaying host details - useless for finding ports.

2. Great job, Port Authority!!¡!!Seems well built, but the interface for specifying which ports to scan is ridiculous.

3. If you want to scan a certain range of ports you have to scroll - YES SCROLL - through the 65k ports, TWICE, to set the upper and lower limits.

4. Doesn't seem to indicate tcp / udp either.It works well for what it is, but it could be improved by getting rid of the drum picker for specifying the port range and having a normal text box entry field instead.

5. Doesn't remember the discovered ports after you leave the node / ports list and go back to the network nodes list.

6. Just needs scan Ethernet network to be perfect.I have to commend the responsibility and the knowledgeability of the developer here, even though this app does not have what I wanted.

7. Best of luck!handy tool for network mapping at high level, it was only after reading another reviewers notes that I realised you could text-entry the scrollable port entry though.

8. Currently trying to scan ports 8000 to 9000 only is... suboptimal.Functions as expected.

9. However, the one feature I really want that this version does not have is the ability to specify a remote IP range to scan.

10. As a network / systems admin I need to be able to discover hosts/devices on remote address ranges that are part of the networks I am connected to.

11. I was looking for a way to apply restrictive filters to block all traffic on specified ports to either an IP address or a wildcard (*) for ALL IP addresses.

1. Fix Port Authority Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Port Authority: Restarting the app will resolve most errors.
2. Update the Port Authority App. Here is how:
   1. On Android goto PlayStore » Search for "Port Authority" » Open Port Authority - Port Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Port Authority » click "UPDATE".
3. Clear Port Authority - Port Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Port Authority servers.
   1. On Android, goto Settings » Apps » Select "Port Authority - Port Scanner" » click Storage » click "Clear Cache".
4. Check Port Authority app permissions. If any of these permissions required to use your device's features are disenabled, Port Authority might not work.
5. Uninstall and reinstall Port Authority. If nothing else has worked, completely uninstall Port Authority then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Port Authority not working

2. Fix Port Authority Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Port Authority be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Port Authority not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Port Authority may not be able to connect to the Internet when running in the background.