Published by Triposo

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Why should I report an Issue with Kyoto Travel Guide by Triposo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Triposo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Kyoto Travel Guide Customer Insights

1. Need data access but very convenient!Extremely helpful, with offline map and unobtrusive adsNot comprehensive enough for an online guideUsed it lots and it really helped me.Great little companion.

2. List surroundings POI around yourself.

3. Used it twice to find new places to go.

4. Easy to use.

Steps to Troubleshoot & Fix Kyoto Travel Guide Issues

1. Fix Kyoto Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kyoto Travel Guide: Restarting the app will resolve most errors.
  2. Update the Kyoto Travel Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Kyoto Travel Guide" » Open Kyoto Travel Guide by Triposo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kyoto Travel Guide » click "UPDATE".
  3. Clear Kyoto Travel Guide by Triposo app cache: Clearing cached data will force your app to retrieve the latest data directly from Kyoto Travel Guide servers.
    1. On Android, goto Settings » Apps » Select "Kyoto Travel Guide by Triposo" » click Storage » click "Clear Cache".
  4. Check Kyoto Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Kyoto Travel Guide might not work.
  5. Uninstall and reinstall Kyoto Travel Guide. If nothing else has worked, completely uninstall Kyoto Travel Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kyoto Travel Guide not working


2. Fix Kyoto Travel Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kyoto Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kyoto Travel Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kyoto Travel Guide may not be able to connect to the Internet when running in the background.

Reported Issues