Published by Triposo

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Why should I report an Issue with Italy Travel Guide by Triposo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Triposo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Italy Travel Guide Customer Insights

1. Be advised as it takes a ton of storage, but works offline.super helpful with learning about italyTakes so much of my device's memory I practically cannot use this appSo slow it is utterly useless.

2. Takes 30 minutes to download and unpack which would be forgiveable if it was usable after that but it still takes a minute to open.Was excited to use this app since people have said really good things about it.

3. Definitly not giving them access to my personal files.Very bloated app, takes a long time to download (500 mb).

4. Going back to home screen, the app seems to be running in the background and cause the whole phone to be laggy and stuck, have to restart.Good information all in once place.

5. only the list of different tour guides with their prices and what each of them would cover.

6. Overall, a horrible app, waste.Excellent app with very detailed information about Italy and its cities, regions (much more so than global apps like TripAdvisor).

7. there's a list of restaurants but their prices are so expensive that you don't really need a guide if you can afford such places.

8. it's got a list of private tour guides for you to select from.

9. This app is basically a front to sell you private tour guides.

10. The fact that it takes a while to download is a plus when you don't have to be online to use it.

11. After deleting some pictures and free up some space, tried launching app but just blackscreen for a long time.

Steps to Troubleshoot & Fix Italy Travel Guide Issues

1. Fix Italy Travel Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Italy Travel Guide: Restarting the app will resolve most errors.
  2. Update the Italy Travel Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Italy Travel Guide" » Open Italy Travel Guide by Triposo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Italy Travel Guide » click "UPDATE".
  3. Clear Italy Travel Guide by Triposo app cache: Clearing cached data will force your app to retrieve the latest data directly from Italy Travel Guide servers.
    1. On Android, goto Settings » Apps » Select "Italy Travel Guide by Triposo" » click Storage » click "Clear Cache".
  4. Check Italy Travel Guide app permissions. If any of these permissions required to use your device's features are disenabled, Italy Travel Guide might not work.
  5. Uninstall and reinstall Italy Travel Guide. If nothing else has worked, completely uninstall Italy Travel Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Italy Travel Guide not working


2. Fix Italy Travel Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Italy Travel Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Italy Travel Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Italy Travel Guide may not be able to connect to the Internet when running in the background.

Reported Issues