Contact Trend Micro ScamCheck Customer Service

Why should I report an Issue with Trend Micro ScamCheck?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Trend Micro to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Set up your scam checker, call blocker, deepfake detector, and spam text blocker today, and enjoy peace of mind. • Copy and paste messages, upload images, send URL links, or describe suspicious situations for immediate analysis. • Instantly assess the likelihood of scams by having content analyzed in real-time. • Scan phone numbers, URLs, emails, text messages, and screenshots. • Receive clear summaries of potential threats with recommended actions. • Start detection before joining video calls to be alerted to a potential deepfake face-swapping attempt to impersonate someone. • Detect AI-modified content during live video calls to prevent deepfake scams. • Set Trend Micro ScamCheck as your default SMS app to receive and send SMS messages and automatically block spam and scam texts without disruptive notifications. • Enable additional filters for specific keywords, unknown senders, and messages containing links. • Report suspicious texts directly from the app. • Set TM Check as your default caller ID & spam app and let it automatically block spam and scam calls before they reach you. • Get alerted when a suspected telemarketer, robocaller, or scammer attempts to contact you. • Block unsafe websites and filter out scam-related ads for a safer browsing experience. • Look up a phone number and uncover who’s really behind it.

2. Fed up with scam calls, spam texts, suspicious messages, telemarketing, and potential scams?

3. It detects scams, identifies AI threats, blocks spam texts, and defends against scam calls, robocalls, and cold calls.

4. Trend Micro ScamCheck does not access any personal information when deciding whether to block a spam text message.

5. Trend Micro ScamCheck is an AI-powered scam detector and spam blocker.

6. Download Trend Micro ScamCheck now for ultimate protection against scams and spam!

7. Trend Micro ScamCheck offers robust protection against scams, fraud, phishing, smishing, deepfakes, and more.

8. Safeguard yourself from online threats with Trend Micro ScamCheck's advanced AI technology.

9. Join our other 2 million+ existing users and prevent the scammers from getting their hands on your money and personal data.

10. Our industry-leading spam and scam detection technology guarantees complete privacy. -Set as default SMS app: this permission enables the app to function as your primary text messaging app, so you can receive and send SMS messages and filter spam messages.

1. I had no choice but to uninstall it.Trying this, so far, not good, getting spam texts & then when trying to text friends the whole screen goes blank after I send it.

2. It's a little much to get individual checks on individual messages, especially if one of your trusted is a single word/line in rapid succession kind of messenger, like more than a few of mine are 😆 (disregard if that is a feature I haven't found yet)How do you even send a text? The little floating dog head does nothing.

3. UGH!When I try to report a few scam texts from my phone, it identified them as spam/asked if I wanted to report it, the screen is too large on the others for me to access the red button to submit.

4. Unfortunately, 99% of the time the screen is blank, even when I get texts, so while I get an alert I have a text, I'm unable to see or read it.

5. I could receive texts from people in my contacts but I couldn't compose and send texts with it as the default.

6. it does what it says! I've been receiving alot of unknown text messages from everywhere and it's blocking all of them except those from my contacts.

7. You have to verify your current, personal (network) phone number and they will issue you a 2nd one for junk calls and texts.

8. Tapping send text just bumps unsent message to bottom.

9. If you open the app and hunt for it you can find an obscure button to send a message ... But you can't reply to an existing message? I use Trend Micro Internet Security so I had high hopes for this.

10. No clue if my text went through & I lose all texts completely.

11. It was very very annoying!!! The only thing that is wrong with this app is you have to switch from messaging default to TW check default when sending messages or the other way around.

1. Fix Trend Micro ScamCheck Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trend Micro ScamCheck: Restarting the app will resolve most errors.
2. Update the Trend Micro ScamCheck App. Here is how:
   1. On Android goto PlayStore » Search for "Trend Micro ScamCheck" » Open Trend Micro ScamCheck » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trend Micro ScamCheck » click "UPDATE".
3. Clear Trend Micro ScamCheck app cache: Clearing cached data will force your app to retrieve the latest data directly from Trend Micro ScamCheck servers.
   1. On Android, goto Settings » Apps » Select "Trend Micro ScamCheck" » click Storage » click "Clear Cache".
4. Check Trend Micro ScamCheck app permissions. If any of these permissions required to use your device's features are disenabled, Trend Micro ScamCheck might not work.
5. Uninstall and reinstall Trend Micro ScamCheck. If nothing else has worked, completely uninstall Trend Micro ScamCheck then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trend Micro ScamCheck not working

2. Fix Trend Micro ScamCheck Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trend Micro ScamCheck be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trend Micro ScamCheck not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trend Micro ScamCheck may not be able to connect to the Internet when running in the background.