Published by CBA-ABCPLUS on Oct 16, 2024

Report an issue with YouFit Gyms.
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Why should I report an Issue with YouFit Gyms?

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YouFit Gyms Customer Insights

1. look forward to reaching my goals.App user interface is horrible.. can't connect to samsung health or the watch to track anything and barcode never let's me scan in the gym had to get a physical card to get in when the older app I never had an issue !!...just horrible experience overall -1 starDecent app but missing helpful features like being able to save a freestyle workout like your trainer can so that you can reuse the exercises you create..now we have to scroll forever to find a previous freestyle we want to reuse and then move and lose some of our weight/time progress.Just joining.

2. If you plan to join youfit to attend classes, don't bother! The app says "class not found" every time you try to reserve your spot.

3. 5/22/23 Suddenly I'm able to sign up for class but.. Why is it so difficult to select a new default home gym?? This app always defaults to your ORIGINAL location, even if they have NO classes.

4. Bad.New app HORRIBLE !!!! To search classes you have to pick 1 at a time instead of viewing all or finding a class near you.

5. The QR code for entering the gym also never worked for me so I had to get a physical card.gym is great the premium membership with the fitness app and eat love nutrition app.

6. YouFit utilizes a trash 3rd party service for their app called Trainerize, which IMO has ruined much of the user friendly options.

7. is just the topping the biggest advantage is the HIIT class lead by their incredible trainers.

8. However, the app no longer allows you to sign up for classes.

9. So if you add a new credit card, it won't let you remove the old one, which seems like a security risk.

10. I don't like that they are holding onto credit card information that they don't need.

11. Even with 30+ year experience in weight training I have learn a lot from my trainer (Devin).

Steps to Troubleshoot & Fix YouFit Gyms Issues

1. Fix YouFit Gyms Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YouFit Gyms: Restarting the app will resolve most errors.
  2. Update the YouFit Gyms App. Here is how:
    1. On Android goto PlayStore » Search for "YouFit Gyms" » Open YouFit Gyms » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YouFit Gyms » click "UPDATE".
  3. Clear YouFit Gyms app cache: Clearing cached data will force your app to retrieve the latest data directly from YouFit Gyms servers.
    1. On Android, goto Settings » Apps » Select "YouFit Gyms" » click Storage » click "Clear Cache".
  4. Check YouFit Gyms app permissions. If any of these permissions required to use your device's features are disenabled, YouFit Gyms might not work.
  5. Uninstall and reinstall YouFit Gyms. If nothing else has worked, completely uninstall YouFit Gyms then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YouFit Gyms not working


2. Fix YouFit Gyms Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YouFit Gyms be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YouFit Gyms not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YouFit Gyms may not be able to connect to the Internet when running in the background.

Reported Issues