Contact Addaday Customer Service

Why should I report an Issue with Addaday?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Addaday inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now, reading other reviews, it won't work unless it has location permissions? Yeah, no.Exciting concept but the app only plays videos 20 seconds at a time which is not relaxing AND you can't do anything else w your phone while it's connected.

2. There is zero therapeutic reason for this app to REQUIRE location data in order to run a Bluetooth device for 20 seconds at a time.

3. My only nitpicks are that it repeats the same 20 second loop in some treatments which is kind of weird, and there's no overall timer display during treatments.I'm not giving location permission, and it's absurd to suggest you need it.

4. Machine itself is great.First off I was born in 1953 there are better ways than having to scroll backwards on month at a time to enter birth date.

5. Also, addaday user manual says app can turn heat on/off (it can't), intensity can be chosen (it can't), speed can be adjusted (you guessed it, the app can't do that either).I like the concept.

6. I have many Bluetooth devices that connect to my phone without issue, and most don't even have an app (much less an app demanding location access).

7. Videos need to zoom in to show exactly the areas to be applying the treatment to.I haven't even begun to use the app, I'm merely trying to set up my profile.

8. The app cycles a 20 second loop in which it turns the device on and off instead of running for the full session.

9. Do they really think I'm going to tap the 'previous month' arrow 737 times to get back to 1960? Unless they expect their users to be in the 1 month to 1 1/2 year old range, this is a fatal flaw.

10. Also, 1 hour after installing this app, a "promoted" addaday post was first in line in my Instagram feed.

11. Secondly need to be able to input more specifics about the area you want to target.

1. Fix Addaday Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Addaday: Restarting the app will resolve most errors.
2. Update the Addaday App. Here is how:
   1. On Android goto PlayStore » Search for "Addaday" » Open Addaday » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Addaday » click "UPDATE".
3. Clear Addaday app cache: Clearing cached data will force your app to retrieve the latest data directly from Addaday servers.
   1. On Android, goto Settings » Apps » Select "Addaday" » click Storage » click "Clear Cache".
4. Check Addaday app permissions. If any of these permissions required to use your device's features are disenabled, Addaday might not work.
5. Uninstall and reinstall Addaday. If nothing else has worked, completely uninstall Addaday then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Addaday not working

2. Fix Addaday Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Addaday be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Addaday not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Addaday may not be able to connect to the Internet when running in the background.