Published by Total Security Team

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Why should I report an Issue with Total Security – Phone cleaner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Total Security Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Total Security – Phone cleaner

1. Total Security cleans up junk files and unnecessary apps running in the background to free up storage and memory space, boost your device and extend your battery life.

2. Total Security for Android is a lite, fast and powerful junk cleaner and memory booster that provides faster device performance, longer battery life and more space.

3. Our Memory Booster will scan your device for unnecessary / idle background apps and processes to free up memory, make your device run faster and extend your battery power.

4. Our Intelligent Files Engine will scan your entire device storage to find all the junk files, idle storage and useless files from all the countless apps installed on your device, freeing up plenty of space.

5. Instantly remove junk, reclaim space, clean RAM, monitor your system and extend your battery life.

6. Favoured by users worldwide, Total Security is one of the best Android Cleaners and Booster for Android devices.

7. Our CPU Cooler can detect and clean apps and background processes that consume high CPU capacity and cause overheating and can cool down your device CPU to increase the lifespan of your device.

Total Security Customer Insights

1. This would be a excellent cleaning app, one of the best in fact, but it keeps butting in on whatever your doing with ad's, this is extremely annoying, especially when I'm trying to talk on the phone, and it jumps in with a ad right when I'm trying to listen to what the other person is saying, and yes, this app is the cause of it, I double checked to make sure, the ad's interrupt when you're trying to play a game, read your email, browsing the internet, everything, uninstalled it.Update, app now crashes upon opening, no longer works.

2. I had no trouble when or after opening and downloading, and I really recommend this app to anyone who has a slow phone or limited space.So far my experience is great! Just installed it and cleaned a lot of junk files from all over my phone.

3. It clears out unnecessary items to optimize space, cools down by optimizing your CPU, and boosts apps while showing the speed of your phone at the moment.

4. Sorry guys, but as soon as I post this it is coming off my phone.!!DONT DOWNLOAD!! Ive had picures randomly dowloaded onto my phone on multiple occasions.

5. Also, I find it 'interesting' that after manually deleting cache from all apps, then immediately going to this app and selecting Clean, it shows 585mb app cache to be cleaned.

6. And conversely, after doing a supposed full clean with this app, then manually checking individual app cache, it didn't clean.This app is amazing, it really helps.

7. So far Great Well,now it"s really great!I actually felt the difference in heat coming off my phone after CPU cooldown.

8. After installation it starts begging you to rate five stars, it literally stopped my phone from working.

9. It would make my phone power off and then turn back on saying no SIM card and it begged for a rating.

10. Makes it easy to clean cache files and memory and unwanted battery use.Meh, it's ok.

11. Don't download, waste of space 😒Seems to be doing an okay job, however I don't know if the percentages shown indicate space used or space available for RAM or storage.

Steps to Troubleshoot & Fix Total Security Issues

1. Fix Total Security Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Total Security: Restarting the app will resolve most errors.
  2. Update the Total Security App. Here is how:
    1. On Android goto PlayStore » Search for "Total Security" » Open Total Security – Phone cleaner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Total Security » click "UPDATE".
  3. Clear Total Security – Phone cleaner app cache: Clearing cached data will force your app to retrieve the latest data directly from Total Security servers.
    1. On Android, goto Settings » Apps » Select "Total Security – Phone cleaner" » click Storage » click "Clear Cache".
  4. Check Total Security app permissions. If any of these permissions required to use your device's features are disenabled, Total Security might not work.
  5. Uninstall and reinstall Total Security. If nothing else has worked, completely uninstall Total Security then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Total Security not working


2. Fix Total Security Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Total Security be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Total Security not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Total Security may not be able to connect to the Internet when running in the background.

Reported Issues

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