Published by DotHolo

Report an issue with 360 Security Total.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 360 Security Total - Antivirus, Cleaner & Booster?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DotHolo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

360 Security Total Customer Insights

1. I have premium 360 Total security for Windows, but it does not give any benefit.Needs improvement.

2. Too many advertising.

Steps to Troubleshoot & Fix 360 Security Total Issues

1. Fix 360 Security Total Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 360 Security Total: Restarting the app will resolve most errors.
  2. Update the 360 Security Total App. Here is how:
    1. On Android goto PlayStore » Search for "360 Security Total" » Open 360 Security Total - Antivirus, Cleaner & Booster » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 360 Security Total » click "UPDATE".
  3. Clear 360 Security Total - Antivirus, Cleaner & Booster app cache: Clearing cached data will force your app to retrieve the latest data directly from 360 Security Total servers.
    1. On Android, goto Settings » Apps » Select "360 Security Total - Antivirus, Cleaner & Booster" » click Storage » click "Clear Cache".
  4. Check 360 Security Total app permissions. If any of these permissions required to use your device's features are disenabled, 360 Security Total might not work.
  5. Uninstall and reinstall 360 Security Total. If nothing else has worked, completely uninstall 360 Security Total then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 360 Security Total not working


2. Fix 360 Security Total Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 360 Security Total be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 360 Security Total not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 360 Security Total may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Здравствуйте! Пожалуйста дайте обратную связь. Не отвечают на основной официальной почте 3 месяца. Помогите в решении вопроса: Pdf документы не уходят в базу после проверки их на вирусы? Какая информация уходит о файле, ведь он проверенный, а все проверенные файлы попадают в базу.
    В каком виде вы видите проверенные файлы пользователя? Pdf документ был просканирован антивирусом например, в каком варианте он попадет в базу?

    — by Яна 1 month ago

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