Published by FAST CLEAN

Report an issue with Free Phone Cleaner.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Free Phone Cleaner - Cache clean & Security?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FAST CLEAN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Free Phone Cleaner Customer Insights

1. It is for each to TRY it anyway, to arrive at their own conclusions.This app is absolutley wonderful! It helps me get soooo much more space, it's very helpful and it does what it says in the description, I reccomend using it, for my experience, ads aren't a thing that I am frustrated at, in fact, ads almost never pop up for me! Once again, I really reccomend this app.

2. What's the point in having a cleaner, when the site puts junk ads on my screen.The purpose for a cleaner is to get rid of those junk ads, but the site lets those ads ads happen, so I uninstalled it straight awayI would have given this zero stars but this is not an option.

3. No in app purchases, & useful.My storage is most of the time full, everytime I wake up to a notification that says: "You don't have enough space in your phone".

4. So, a huge thanks to the development team for accomplishing that! šŸ˜€Far too many annoying ads.Just so annoying, after each clean in the 4 sections, my screen is covered in an ad, or I have to wait until the ad is finished before I can click the next clean section.There should be no ads what so ever.

5. I had phone cleaning apps before but this one is one of my favs! I rated 4 stars because there are a lot of ads.Just recently installed this cleaner app.

6. However, there are frequent msgs & ads which make the user experience with other apps less seemless & these interruptions can be a bit annoying.

7. This one is a waist of time and space on my phone.

8. It's very annoying coz it slows my experience and enjoyment of what still is bloody great my games, music ect.

9. I also had a lot of junk in my phone whuch I did not realise but this app actually really cleaned.

10. Don't waste your time nor space on this.

11. did what it should.Different users have different settings, permissions etc, so user experiences would vary.

Steps to Troubleshoot & Fix Free Phone Cleaner Issues

1. Fix Free Phone Cleaner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Free Phone Cleaner: Restarting the app will resolve most errors.
  2. Update the Free Phone Cleaner App. Here is how:
    1. On Android goto PlayStore » Search for "Free Phone Cleaner" » Open Free Phone Cleaner - Cache clean & Security » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free Phone Cleaner » click "UPDATE".
  3. Clear Free Phone Cleaner - Cache clean & Security app cache: Clearing cached data will force your app to retrieve the latest data directly from Free Phone Cleaner servers.
    1. On Android, goto Settings » Apps » Select "Free Phone Cleaner - Cache clean & Security" » click Storage » click "Clear Cache".
  4. Check Free Phone Cleaner app permissions. If any of these permissions required to use your device's features are disenabled, Free Phone Cleaner might not work.
  5. Uninstall and reinstall Free Phone Cleaner. If nothing else has worked, completely uninstall Free Phone Cleaner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Free Phone Cleaner not working


2. Fix Free Phone Cleaner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Free Phone Cleaner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Free Phone Cleaner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Free Phone Cleaner may not be able to connect to the Internet when running in the background.

Reported Issues