Published by SmartWatchCenter on Jul 7, 2024

Report an issue with Amazfit GTR 2.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Amazfit GTR 2 - Watch Face?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SmartWatchCenter to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Amazfit GTR 2 - Watch Face image 1 contact Amazfit GTR 2 - Watch Face image 2

Amazfit GTR 2 Customer Insights

1. I cant allow Access to Android folder.Most watch faces are old design, make it look modernI paid for this app and now, no watch faces are appearing.

2. Want a refundGreat and easy to load.Lots of watch faces.

3. Useful app !I never worked out how to install watch faces.

4. No instruction provided.This app requires access to the Android folder and requires that I uninstall my Zepp app.

5. That is a deal breaker.Not able to download any watch face.

6. Directly synchronisation with the watch without Zepp is working very well.

7. very poor app waste of time.Doesn't work.

8. GoodThe most interesting options are paid.

9. I went as far as downloading a file on the phone.

Steps to Troubleshoot & Fix Amazfit GTR 2 Issues

1. Fix Amazfit GTR 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Amazfit GTR 2: Restarting the app will resolve most errors.
  2. Update the Amazfit GTR 2 App. Here is how:
    1. On Android goto PlayStore » Search for "Amazfit GTR 2" » Open Amazfit GTR 2 - Watch Face » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amazfit GTR 2 » click "UPDATE".
  3. Clear Amazfit GTR 2 - Watch Face app cache: Clearing cached data will force your app to retrieve the latest data directly from Amazfit GTR 2 servers.
    1. On Android, goto Settings » Apps » Select "Amazfit GTR 2 - Watch Face" » click Storage » click "Clear Cache".
  4. Check Amazfit GTR 2 app permissions. If any of these permissions required to use your device's features are disenabled, Amazfit GTR 2 might not work.
  5. Uninstall and reinstall Amazfit GTR 2. If nothing else has worked, completely uninstall Amazfit GTR 2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Amazfit GTR 2 not working


2. Fix Amazfit GTR 2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Amazfit GTR 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Amazfit GTR 2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Amazfit GTR 2 may not be able to connect to the Internet when running in the background.

Reported Issues