Published by SmartWatchCenter on Jul 7, 2024

Report an issue with Amazfit Bip.
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Why should I report an Issue with Amazfit Bip - WatchFace?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SmartWatchCenter to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Amazfit Bip - WatchFace image 1 contact Amazfit Bip - WatchFace image 2

Amazfit Bip Customer Insights

1. I still don't get any watchfaces when I open the app.It seemed as if the ads loading before the watch faces had higher priorityGreat watch faces more 12hr and bring on more color!Amazing i get the watch faces so fast 😆😆😆😆😆😆😆!!thanks to make this watch face app❤No longer detects zep app so can't install watch faces.Was unable to get a single watchface from this app to my watch.

2. When it came to add my credit card for free payment it tried to get me to pay £19.90. if a credit card is normally needed then a token payment is made then refunded, so why such a large amount.

3. It's very full of date time etc .Downloaded faces did not show up on zep app.. Zep app does not even recognize the files.Please fix.

4. So I rejected authorization and uninstalled appPaid to become a premium member and none of the watchfaces are compatible with my bip u pro.

5. Please return my money.No variety types of watchfaces .

Steps to Troubleshoot & Fix Amazfit Bip Issues

1. Fix Amazfit Bip Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Amazfit Bip: Restarting the app will resolve most errors.
  2. Update the Amazfit Bip App. Here is how:
    1. On Android goto PlayStore » Search for "Amazfit Bip" » Open Amazfit Bip - WatchFace » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Amazfit Bip » click "UPDATE".
  3. Clear Amazfit Bip - WatchFace app cache: Clearing cached data will force your app to retrieve the latest data directly from Amazfit Bip servers.
    1. On Android, goto Settings » Apps » Select "Amazfit Bip - WatchFace" » click Storage » click "Clear Cache".
  4. Check Amazfit Bip app permissions. If any of these permissions required to use your device's features are disenabled, Amazfit Bip might not work.
  5. Uninstall and reinstall Amazfit Bip. If nothing else has worked, completely uninstall Amazfit Bip then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Amazfit Bip not working


2. Fix Amazfit Bip Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Amazfit Bip be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Amazfit Bip not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Amazfit Bip may not be able to connect to the Internet when running in the background.

Reported Issues

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