Published by TimeClock Plus, LLC

Report an issue with TimeClock Plus v7.
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Why should I report an Issue with TimeClock Plus v7 MobileClock?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TimeClock Plus, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TimeClock Plus v7 Customer Insights

1. sometimes I can get it to work by opening the Google maps app letting it run for about a minute and then switching to this app and then it will allow me to clock in.All the employees have trouble clocking in and out.

2. If the problem continues, please contact your email admin" I can't understand why, my other emails work but not this one.It worked for about a week, I loved it when it worked, then it updated and now it doesn't work.

3. Various other random glitches come and go--right now, it won't show me my time off requests.Its actually been very nice but for some reason between Jan 15 2020 - Feb 4 2020 I've been having trouble with it.

4. I hope it gets fixed.I have the original Google Pixel XL and the app will launch and allow you to check your time but clocking in is a hit or miss issue.

5. we were able to keep our distance and login.. but now it seems that there's too many of us and the machine keeps having trouble letting us login and logout.

6. Update: I had tried the email you submitted from this response and it says from auto reply that I must be authorized to speak with someone?It started out being a good and safe idea.

7. Network connection has trouble (must be clearly on EITHER cellular OR Wi-Fi or it won't work--always turning off one or the other to punch in/out).

8. It would make things a lot easier to self manage.Convenient app clocking in and out at your discretion but most recently unable to use actual application as a timeout issue keeps occurring.

9. Time.It doesn't work anymore.

10. It doesn't seem to want to collect the location for clocking in.

11. I tried to contact them at the email listed and get this "Your message couldn't be delivered because delivery to this group is restricted to authenticated senders.

Steps to Troubleshoot & Fix TimeClock Plus v7 Issues

1. Fix TimeClock Plus v7 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TimeClock Plus v7: Restarting the app will resolve most errors.
  2. Update the TimeClock Plus v7 App. Here is how:
    1. On Android goto PlayStore » Search for "TimeClock Plus v7" » Open TimeClock Plus v7 MobileClock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TimeClock Plus v7 » click "UPDATE".
  3. Clear TimeClock Plus v7 MobileClock app cache: Clearing cached data will force your app to retrieve the latest data directly from TimeClock Plus v7 servers.
    1. On Android, goto Settings » Apps » Select "TimeClock Plus v7 MobileClock" » click Storage » click "Clear Cache".
  4. Check TimeClock Plus v7 app permissions. If any of these permissions required to use your device's features are disenabled, TimeClock Plus v7 might not work.
  5. Uninstall and reinstall TimeClock Plus v7. If nothing else has worked, completely uninstall TimeClock Plus v7 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TimeClock Plus v7 not working


2. Fix TimeClock Plus v7 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TimeClock Plus v7 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TimeClock Plus v7 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TimeClock Plus v7 may not be able to connect to the Internet when running in the background.

Reported Issues