Contact Transit • Subway & Bus Times Customer Service

Why should I report an Issue with Transit • Subway & Bus Times?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Transit App, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you're trying to sell the full access pass then I would build brand loyalty by making an app that works reliably.Staring to become unreliable, I mysteriously get kicked out of "Go mode" mid trip to the point where I miss my stop.

2. I no longer have to anxiously wait at a bus stop, uncertain about when my ride will arrive.The GO Mode feature is very helpful for seeing live updates about your bus' location.

3. It be nice to be able to see entire bus route schedule for the week, or set alarms or schedule and pin certain certain stops in my specific days, like reoccurring time and route that is used.

4. Seems like the creators are just getting greedy and are willing to burn their app to the ground for sort term financial gain.To use this, it helps to remember that it is a map overlay app that is trying awkwardly to do other things too.

5. The app works more often than not, but the UI could use some tweaking to not be as cumbersome as it is now to navigate it and be provided with relevant information, as needed by the user, and user feedback for improvement, as would be needed by by the developer.I can't tell you how many times I've been late to class because this app doesn't work right.

6. tl;dr: trip planning good, fare payment underwhelming.The widget needs a complete overhaul for usability, relevance, UI, and optimization.

7. Less than 3 confirm dialogues to activate a ticket.I can confidently say that the Transit app is an absolute game-changer when it comes to navigating through my city and making commuting a breeze.

8. Also, please fix it back on how it used to be when we were able to look at the other bus lines while in "Go mode" uninterrupted.Adding way too many important features to the paid version.

9. I'd like to see this fixed in the future so I can re-enter GO Mode.It was easy to use, but now i dont even have the ability to view the routes that i normally use and it won't let you search for them.

10. If you need to access your riding history, or do anything with your local system when you are out of town, you need to scroll in the map from your current location all the way to somewhere within the system you are interested in.

11. If you don't start it before your bus' scheduled departure time, or if you accidentally close/crash the app, there is no way to return to GO Mode.

1. Fix Transit • Subway & Bus Times Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Transit • Subway & Bus Times: Restarting the app will resolve most errors.
2. Update the Transit • Subway & Bus Times App. Here is how:
   1. On Android goto PlayStore » Search for "Transit • Subway & Bus Times" » Open Transit • Subway & Bus Times » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Transit • Subway & Bus Times » click "UPDATE".
3. Clear Transit • Subway & Bus Times app cache: Clearing cached data will force your app to retrieve the latest data directly from Transit • Subway & Bus Times servers.
   1. On Android, goto Settings » Apps » Select "Transit • Subway & Bus Times" » click Storage » click "Clear Cache".
4. Check Transit • Subway & Bus Times app permissions. If any of these permissions required to use your device's features are disenabled, Transit • Subway & Bus Times might not work.
5. Uninstall and reinstall Transit • Subway & Bus Times. If nothing else has worked, completely uninstall Transit • Subway & Bus Times then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Transit • Subway & Bus Times not working

2. Fix Transit • Subway & Bus Times Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Transit • Subway & Bus Times be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Transit • Subway & Bus Times not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Transit • Subway & Bus Times may not be able to connect to the Internet when running in the background.