Contact Boston Transit Customer Service

Why should I report an Issue with Boston Transit: MBTA Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Anil Vasani to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When the bus is scheduled to arrive within a few minutes it stops tracking it so it says the next causes 20 minutes away when it really is only a couple of minutes away.This app save me a few time when my other app didn't work so I didn't miss my bus.

2. I use it to decide whether to walk or take transit, and when to leave the house.extremely helpful! took some time to get used to the layout, as it's a bit different from previous ones I've used, but it's been pretty accurate over the week I've been using it.

3. terrible app because it does not do the only thing that it is supposed to - show real life schedulemost of the time it's very accurate, but as of late it's been inaccurate with the 64 bus inbound.

4. Other times shows no train, even though it is arriving.I love the way you don't have to see that the vehicle is 12 minutes away, but it will be hear at 7:14.

5. it changed from arriving in 11 minutes, to arriving now, then changed again to 5 minutes, then didn't come, so i walked away to find another route to work and 2 minutes later i saw that it went by.

6. when I physically come to the station, the app shows different time (inconsistent with what it showed before), and most importantly- the board at the station itself shows something totally different.

7. Update from my this review on Sudway's arrive time are not correct and it still having same issuean actual app that is user friendly and easy to navigate.

8. all features work and data is consistent and real time.

9. when I first open it, it shows one time till the next train.

10. Sometimes says real time information not available.

11. Truly accurate (forget Google Maps...), and with just the info you want nicely available instantly.

1. Fix Boston Transit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Boston Transit: Restarting the app will resolve most errors.
2. Update the Boston Transit App. Here is how:
   1. On Android goto PlayStore » Search for "Boston Transit" » Open Boston Transit: MBTA Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boston Transit » click "UPDATE".
3. Clear Boston Transit: MBTA Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Boston Transit servers.
   1. On Android, goto Settings » Apps » Select "Boston Transit: MBTA Tracker" » click Storage » click "Clear Cache".
4. Check Boston Transit app permissions. If any of these permissions required to use your device's features are disenabled, Boston Transit might not work.
5. Uninstall and reinstall Boston Transit. If nothing else has worked, completely uninstall Boston Transit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Boston Transit not working

2. Fix Boston Transit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Boston Transit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Boston Transit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Boston Transit may not be able to connect to the Internet when running in the background.