Published by Beyond 2.0

Report an issue with Vancouver Bus Tracker.
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Why should I report an Issue with Vancouver Bus Tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Beyond 2.0 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Vancouver Bus Tracker

1. Vancouver Bus Tracker is a mobile web app that allows Vancouver bus users to view accurate arrival times based on on-board bus GPS coordinates and leverages the City of Vancouver's open data feed.

2. Note: Vancouver Bus Tracker is not affiliated with TransLink in any way.

Vancouver Bus Tracker Customer Insights

1. If it's not working properly reinstall the app, I've rarely run into an issue no matter time of day, will coñtinue to recommend.Worked well for several years, but I am now getting the error message "Sorry, the city's transit data feed is down at the moment.

2. No news of a fix...the app stopped working, the error stated the data feed was down momentarily- after this lasted for over 2 weeks and Google clearly had transit data it was clear the app was defective.

3. Very convenient for saving time when commuting around Vancouver!Used to be the most reliable transit app in Vancouver, it hasn't been working for at least a solid week.

4. This is super disappointing because this app was awesome and incredibly accurate.I've been using this app for a few years now and have noticed in the past month the map overlay disappears when looking at the bus stop schedule.

5. 3 days ago however this changed and am unable to access bus stop times and tried to email the developer but recieved address not found which is really annoying as I was trying to update them on issues that are present.

6. Now it just says the city's data feed is down and it has been like this for a week.

7. Only problem is when TransLink changes a bus route or location - info MIGHT show up but by far the only bus app I would consider using in this city & pretty reliable for bus times.

8. It's great when it works.It stopped working for a while but its fully functional again.. it is more accurate than google maps in terms of bus timing.

9. Every time I attempt to look up a bus time it gives me a message along the lines of: "City feed is down.

10. Contact email bounces back as undeliverable/email does not exist.Used to be a good app but the map hasn't worked for over a month now.

11. Wait a few seconds and it should be up and running." I tried telling this to the creator of this app but couldn't because the contact email no longer exists.

Steps to Troubleshoot & Fix Vancouver Bus Tracker Issues

1. Fix Vancouver Bus Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vancouver Bus Tracker: Restarting the app will resolve most errors.
  2. Update the Vancouver Bus Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "Vancouver Bus Tracker" » Open Vancouver Bus Tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vancouver Bus Tracker » click "UPDATE".
  3. Clear Vancouver Bus Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Vancouver Bus Tracker servers.
    1. On Android, goto Settings » Apps » Select "Vancouver Bus Tracker" » click Storage » click "Clear Cache".
  4. Check Vancouver Bus Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Vancouver Bus Tracker might not work.
  5. Uninstall and reinstall Vancouver Bus Tracker. If nothing else has worked, completely uninstall Vancouver Bus Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vancouver Bus Tracker not working


2. Fix Vancouver Bus Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vancouver Bus Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vancouver Bus Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vancouver Bus Tracker may not be able to connect to the Internet when running in the background.

Reported Issues