Published by TENQUBE Inc.

Report an issue with Message Portal.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Message Portal - Read all chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TENQUBE Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Message Portal - Read all chat image 1 contact Message Portal - Read all chat image 2

Message Portal Customer Insights

1. The idea is amazing! Unfortunately it's annoying notafcation doesn't always appear you have to enter the app and then redirect you to whatsapp way?? I don't even see an icon badge with unread messages inside it! It's not good for whatsapp and Instagram I don't know about the rest but that's my favorite 2 apps and to de honest I used it for 24 hours and didn't like it at all.

2. It needs a way to exclude a specific app of group of apps and doesn't interfere with it or fix it.Why does message portal just stop working? It will work perfectly for a while, then suddenly, no new messages received on the app.

3. Tried to uninstall and install it various times but didn't worked and now it's not blocking any kind of notification Please make changes in the app and try to make it work how it was working before.

4. Whenever I select all notification to delete them and scroll down, the delete button ui hides with scrolling and doesn't work.

5. Let me explain, It works perfectly for some time, after that it just stops working, I'm using this app from 3 years, every time this happens I have to uninstall and install it.

6. How can I go about getting this right on this phone as I am using a Sony also and notisave seems to be working fine on that phone but not this one yet all settings are the same on notisave.. Please advise.

7. Also, please include bug report option within the app.It's really irritating app I decided to uninstall as it keeps blocking my music player from getting played through head phones in my Galaxy A30.

8. Thank You 😊Hi I have a Huawei y7 2018 and I downloaded notisave and message portal but only saves the first 2 messages after installation.

9. The app just doesn't have anything and it doesn't show me any messages either.This app was making wonders till last 3 years.

10. After that it just doesn't work anymore and new notifications don't get saved in the app.

11. I even tried disabling battery optimization for this app but it still didn't work.

Steps to Troubleshoot & Fix Message Portal Issues

1. Fix Message Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Message Portal: Restarting the app will resolve most errors.
  2. Update the Message Portal App. Here is how:
    1. On Android goto PlayStore » Search for "Message Portal" » Open Message Portal - Read all chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Message Portal » click "UPDATE".
  3. Clear Message Portal - Read all chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Message Portal servers.
    1. On Android, goto Settings » Apps » Select "Message Portal - Read all chat" » click Storage » click "Clear Cache".
  4. Check Message Portal app permissions. If any of these permissions required to use your device's features are disenabled, Message Portal might not work.
  5. Uninstall and reinstall Message Portal. If nothing else has worked, completely uninstall Message Portal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Message Portal not working


2. Fix Message Portal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Message Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Message Portal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Message Portal may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer