Published by MTN Uganda LTD on Apr 12, 2024

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Why should I report an Issue with MTN Pulse Uganda?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MTN Uganda LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MTN Pulse Uganda

1. Experience the freedom of MTN Pulse with bundles made just for you, free chat with friends, make new friends, get the latest proggie, get the hook up on Pulse discounts & earn yourself some cool freebies.

MTN Pulse Uganda Customer Insights

1. You might as well just remove it from playstore.Deserved better than 4 but I'll keep it at that, helps me in time of data crisis, I recommend a friend and get my 200MBs instantly, and my friend gets his 500 immediately he cracks the egg, the only issue is the spinning wheel doesn't work, like whatever I win after spinning ain't credited to my account, you have to work on that, but generally, very cool appI give two stars because am seriously tired of this app.

2. I'm using Samsung galaxy A2coreI would have given this app more than one stars but it has alot of glitches, like it takes too long to load or it does not load at all, its data consuming and a waste of time unless those glitches are fixed, i can'y say i'm pleased with it.

3. This app is fakeLoved it continue with the good workThis app doesn't work.At first when I downloaded it worked well but now it just freezes in a white screen.

4. The app look nice and gud but i try to register My number the problem they are not not sending verification cord,i don't know what is wrong fix it pleaseThis is the stupidest app I've ever seen.

5. When I try to spin the wheel of fortune, and I claim what I get, eventually a notification comes up saying there was a problem in processing my request, I get nothing at the end.

6. There's even nothing that shows "pliz update app "Not receiving the 200mbs fo recommending another number to download mtn pulse app.

7. Thank you.The app worked well in the past now it just keeps crashing everytime I open it.

8. I uninstalled it and downloaded again but all a waste of time.

9. I even waited for it to load for 20 whole minutes .please fix it or I'll delete it and never download.

10. I downloaded and used it for some weeks and worked very well then started malfunctioning.

11. Imagine deleting and installing each time so that u vud use it.

Steps to Troubleshoot & Fix MTN Pulse Uganda Issues

1. Fix MTN Pulse Uganda Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MTN Pulse Uganda: Restarting the app will resolve most errors.
  2. Update the MTN Pulse Uganda App. Here is how:
    1. On Android goto PlayStore » Search for "MTN Pulse Uganda" » Open MTN Pulse Uganda » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MTN Pulse Uganda » click "UPDATE".
  3. Clear MTN Pulse Uganda app cache: Clearing cached data will force your app to retrieve the latest data directly from MTN Pulse Uganda servers.
    1. On Android, goto Settings » Apps » Select "MTN Pulse Uganda" » click Storage » click "Clear Cache".
  4. Check MTN Pulse Uganda app permissions. If any of these permissions required to use your device's features are disenabled, MTN Pulse Uganda might not work.
  5. Uninstall and reinstall MTN Pulse Uganda. If nothing else has worked, completely uninstall MTN Pulse Uganda then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MTN Pulse Uganda not working


2. Fix MTN Pulse Uganda Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MTN Pulse Uganda be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MTN Pulse Uganda not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MTN Pulse Uganda may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have forgotten my 6digit mtn pulse code
    How can I restore it?

    — by Opio David 10 months ago

  • No longer need it

    — by Nalunga Patricia 2 years ago

  • I nolonger interested

    — by humairah 2 years ago

  • Cancel my MTN pulse bundles and change to free trial offer days

    — by Kwizera Bosco 2 years ago

  • My main issue is that I want to cancel my subscription from Mtn pulse since I activated earlier using ussd code. But for sure help me and deactivate it for me. This is the number I subscribed with:0760476345

    — by ceasor 2 years ago

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