Contact Swimply Customer Service

Why should I report an Issue with Swimply: Rent Private Pools?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Swimply Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Swimply has tennis courts, pickleball courts, and basketball courts too! • Trying to organize a photoshoot or videoshoot? • Discover a world of private spaces in your area. • Connect with your hosts to answer any questions you may have. • Manage your booking from the app and invite friends to join in on the fun! • All the perks of owning a private pool or space with a fraction of the cost! • There’s a pass for every need and price point! ◦ Weekday Pass– For the families looking for a break during summer! ◦ Anytime Pass– The most convenient and flexible option– booking whenever the host has availability! • Passes provide an affordable and consistent experience and can be a great substitute for gym memberships, season passes, and country club memberships. • Set up your listing in 10 minutes.

2. Booking private swimming pools, houses, event venues, sport courts, and more with Swimply! • Looking for the perfect daycation? • Hosting a party, event, or family gathering? • Need a place to practice or play?

3. From family time, to pool parties, a little solo rest and relaxation, or a big celebration, there's a Swimply for every moment.

4. Upload photos and decide what types of events you want to host.

5. Download the Swimply app today!

1. forced to download a keyboard that just really messed up my entire phone use experience just so I wouldn't have url typing in a message, little to no or super late notifications for messages and booking notifications, poor placement of buttons to decline or approve booking requests.

2. Like, if I want a heated pool, I should be able to sort based on pool cost + heating, especially since each pool's prices vary so greatly!awesome pools.

3. Also, the app will not let you share phone numbers with a host if there is a problem, so you have to break the phone number up into numbers with periods and spaces in between to get around the security feature.so many issues like needing constant updates that breaks more things than help.

4. I should be able to filter what distance I want to travel... Why am I seeing places over 20 miles away? Also, I would love to be able to sort based on total price of the amenities selected.

5. No mention of insurance....y'all looking for lawsuits? Host should be able to do the amenities all at one time not each one individually especially if it's the same information.

6. My recent bookings have disappeared and I'm not able to search for pools since accidentally clicking "add my own pool".

7. I'd like to be able to search for the pool, then see it's availability as well.I think this is a really cool app, but the searching can be improved.

8. Shows the ability to zoom in or out, but just snaps back to the default view which is wrongThe app is an amazing idea I love that I can book pools for private use at a reasonable price.

9. If I am in the middle of a review and go to another page or answer the phone it erases everything instead of me being able to come back where I left off.

10. Needs a TON of work.If the host sends you a message via email, you can't see the entire message.

11. Also having to select a time to use the pool before searching is a pain.

1. Fix Swimply Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Swimply: Restarting the app will resolve most errors.
2. Update the Swimply App. Here is how:
   1. On Android goto PlayStore » Search for "Swimply" » Open Swimply: Rent Private Pools » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Swimply » click "UPDATE".
3. Clear Swimply: Rent Private Pools app cache: Clearing cached data will force your app to retrieve the latest data directly from Swimply servers.
   1. On Android, goto Settings » Apps » Select "Swimply: Rent Private Pools" » click Storage » click "Clear Cache".
4. Check Swimply app permissions. If any of these permissions required to use your device's features are disenabled, Swimply might not work.
5. Uninstall and reinstall Swimply. If nothing else has worked, completely uninstall Swimply then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Swimply not working

2. Fix Swimply Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Swimply be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Swimply not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Swimply may not be able to connect to the Internet when running in the background.