Contact Rently Tours Customer Service

Why should I report an Issue with Rently Tours?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rently inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Rently is an innovative app that helps renters look for and view apartments and homes for rent on your own through our pioneering self-guided tours, agent tours, rental listings, online property matching, application and more.

1. All in all, I keep coming back to search on Rently.The self tour feature works great, very easy to get in and nice to walk around the home with no issues.

2. And once you find a place you want to look at, you have to fight it to pull up the thumbnail picture to even see it.Great concept and extremely convenient for looking at homes.

3. I spent 3 weeks searching for a place with a rental agent and after 30+ viewings and 2 applications that weren't chosen, it was becoming stressful and disheartening.

4. I love this app but get frustrated when I can't see locations of houses in retrospect to where I am without the extra steps of clicking on a house and then clicking the map there.Amazing app! Simple to use and so much better than the traditional route of finding someone to help you view a house/apartment.

5. Emails don't get answered, use different self tour app.It's a great convenient idea to allow people more freedom.

6. It loads up to random places like Los Angeles or Miami constantly no matter how many times you try to search the city you actually want.

7. I asked for a refund as I paid money to tour potential homes and I never heard anything back.I first started to use this app and it was perfect.

8. Other than the bugs I think the app itself is useful for searching for future residence.The app is great but the map is super glitchy.

9. You have to open the map, and manually move it to the location you want to search.

10. Call and emails, the phone call I was told to wait 24 hrs for the investigation of my account due to inactive account.

11. I downloaded this app after a Google search and found a house with 7 days.

1. Fix Rently Tours Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rently Tours: Restarting the app will resolve most errors.
2. Update the Rently Tours App. Here is how:
   1. On Android goto PlayStore » Search for "Rently Tours" » Open Rently Tours » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rently Tours » click "UPDATE".
3. Clear Rently Tours app cache: Clearing cached data will force your app to retrieve the latest data directly from Rently Tours servers.
   1. On Android, goto Settings » Apps » Select "Rently Tours" » click Storage » click "Clear Cache".
4. Check Rently Tours app permissions. If any of these permissions required to use your device's features are disenabled, Rently Tours might not work.
5. Uninstall and reinstall Rently Tours. If nothing else has worked, completely uninstall Rently Tours then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rently Tours not working

2. Fix Rently Tours Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rently Tours be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rently Tours not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rently Tours may not be able to connect to the Internet when running in the background.