Contact Connect Customer Service

Why should I report an Issue with Connect for AOL Mail?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SCA Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No need to sign up every time you want to check for incoming Emails, with Client for aol mail you will be always connected and ready to read new email also thank to the built in notification system, that will never make you miss a single message.

2. This email client is fully merged with the AOL Mail servers, so managing an email through this app will also manage your email on the AOL site and it is also the lightest that you can find out there, with less than 2mb you will be able to do all of this and much more...

3. This mail client improve the experience that you currently have with the webapp aol mobile and it also supports old android versions, ensuring the same performances that you can have with newer devices.

1. There doesn't seem to be any "select all" functionality either, so even if I could delete emails without opening them, I would have to select one at a time.When I select an email, never opens the one I selected.

2. At the bottom Google ads block the control to delete or move selected emails.

3. Compared to the old AOL app, this is utter rubbish.Useless. On my Nokia 2.3, ads at bottom cover control buttons (mark read/unread, delete, star, move, spam) so I can't use them.

4. Once you start swiping emails to delete, it also deletes whatever email slides into that space.

5. It wasn't easy to find options like send, reply, delete.When I open my mail, a different mail pops up.

6. Someone needs to look into this.I've had it 2 weeks and find the app irritating, as you can't delete emails without opening them, when it's not on web view.

7. I know it's not a touchscreen issue because it shows the loading circle on the one I selected, yet a completely different email opens every time.

8. It takes a long while to load, shows my emails for ten seconds, then the screen goes white for thirty seconds to connect to the web so it can upload more ads.

9. I guess I will go back to just checking this account on my laptop.Ads block function buttons at bottom of inbox rendering the app useless.

10. I wish I could go back to my cell phone based app but it's not receiving my Outlook emails as before so I guess I'm stuck with the AOL app.

11. There is no way to select several emails at one time.

1. Fix Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Connect: Restarting the app will resolve most errors.
2. Update the Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Connect" » Open Connect for AOL Mail » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Connect » click "UPDATE".
3. Clear Connect for AOL Mail app cache: Clearing cached data will force your app to retrieve the latest data directly from Connect servers.
   1. On Android, goto Settings » Apps » Select "Connect for AOL Mail" » click Storage » click "Clear Cache".
4. Check Connect app permissions. If any of these permissions required to use your device's features are disenabled, Connect might not work.
5. Uninstall and reinstall Connect. If nothing else has worked, completely uninstall Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Connect not working

2. Fix Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Connect may not be able to connect to the Internet when running in the background.