Published by Charter/Spectrum

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Why should I report an Issue with Anywhere Connect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Charter/Spectrum to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Anywhere Connect

1. Unified Communications (UC) from Spectrum Enterprise Solutions allows organizations to take full advantage of today’s borderless work environment, both within the office and outside of it, by increasing productivity, improving reachability, and enhancing efficiency.

2. Cloud-powered and fully managed, it provides a seamless communications experience across fixed and mobile platforms — your desk phone, desktop, iPhone, Android, or laptop. See for more details.

3. Our UC client Anywhere Connect works with our Hosted Voice solution, adding significant enhancements including instant messaging and.

4. You must be a Spectrum Enterprise Customer with Hosted Voice Service to use Anywhere Connect.

Anywhere Connect Customer Insights

1. *line2* is free if you aren't going to use it much AND IS A VERY EASY WAY TO KEEP THE SAME PHONE NUMBER NOW A DAYS.. IT'S CONNECTED OR ROUTED TO YOUR EMAIL OR PHONELINE, IT'S LIKE A WEB PAGE EMAIL WITH VOICE STORAGE BOX WITH INSTANT MESSAGING LINE2 IS AWSOME IF HANDING OUT BUSSINESS CARDS AND YOU VAN PICK THE CITY STATE AREA CODE YOU WANT..Updated version not as good as previous.

2. Unable to log in with correct credentials it says are wrong and there's no way to contact support at all Update: I have attempted to use this app by changing my password on their website and, still, it is worse than useless and the only way to send in error reports are via text etc, no link for customer service.

3. So it's pretty useless.I couldn't log in... It seems stupid, I'LL JUST KEEP USING **LINE2 APP** ITS ONLY AN EXTRA $10 to have home service, text messaging, and calling forwarded at the house or office.

4. Calls get dropped immediately when not using Wi-Fi, which defeats the purpose of being able to make calls away from the office.Put in my spectrum log in information and says it's incorrect, except it isn't incorrect.

5. Only help option brings you to a page that tells you to enter your username and password.I cannot ever seem to login.

6. Last version was more user friendly and was an easier to use layout.First app I've seen with a license agreement in black text on dark gray background, even with brightness all the way up.

7. No help option or option to reset password.. Which I really don't need to do anyways.

8. Spectrum i may love your internet speeds and no data caps but SOMEBODY should be around to debug this awful app!After the march 2021 update, the problem remains.

9. Says invalid username or password.

10. No option to reset password or anything.

11. Thanks but no thanks, I decline.I guess this is a pretty common issue from the other reviews I am seeing.

Steps to Troubleshoot & Fix Anywhere Connect Issues

1. Fix Anywhere Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Anywhere Connect: Restarting the app will resolve most errors.
  2. Update the Anywhere Connect App. Here is how:
    1. On Android goto PlayStore » Search for "Anywhere Connect" » Open Anywhere Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anywhere Connect » click "UPDATE".
  3. Clear Anywhere Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Anywhere Connect servers.
    1. On Android, goto Settings » Apps » Select "Anywhere Connect" » click Storage » click "Clear Cache".
  4. Check Anywhere Connect app permissions. If any of these permissions required to use your device's features are disenabled, Anywhere Connect might not work.
  5. Uninstall and reinstall Anywhere Connect. If nothing else has worked, completely uninstall Anywhere Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Anywhere Connect not working


2. Fix Anywhere Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Anywhere Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Anywhere Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Anywhere Connect may not be able to connect to the Internet when running in the background.

Reported Issues