Contact Screenshot Customer Service

Why should I report an Issue with Screenshot?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Splend Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Does not support volume down & power key combination.It doesn't even save the screenshot In the gallery, I have tired taking screenshots multiple times, but it still doesn't show up on my gallery..please fix the problem.Works as described, no problems so far.

2. Also, the screenshot button can't be moved around on the screen and it disappears after each use.I pressed the screenshot icon, I choose the nontimer option and my phone vibrates and I get a message that shot is being taken.

3. Unlike other screenshot apps I've used, these don't show up in my photo gallery nor can i easily edit the screenshots with my usual edit tool.

4. Attempted 10 screenshots, including timer.Doesn't save the images in an easily accessible location.

5. I've been trying but can't easily figure out how to access screenshot images outside of the screenshot app.

6. But I'd wish they would indicate in which folder the screenshot is saved.

7. You must have slender fingered Martians who use your app.Sounds quiet simple...which is the most desired function for capturing screen shot .

8. But looked in every folder in phone but nothing.

9. its instatntenous feature is goodIm afraid i cant find my screenshots .

10. I have a new-ish phone with a recent operating system.

11. My phone is rather old, Samsung model V350C so probably the reason.

1. Fix Screenshot Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Screenshot: Restarting the app will resolve most errors.
2. Update the Screenshot App. Here is how:
   1. On Android goto PlayStore » Search for "Screenshot" » Open Screenshot » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screenshot » click "UPDATE".
3. Clear Screenshot app cache: Clearing cached data will force your app to retrieve the latest data directly from Screenshot servers.
   1. On Android, goto Settings » Apps » Select "Screenshot" » click Storage » click "Clear Cache".
4. Check Screenshot app permissions. If any of these permissions required to use your device's features are disenabled, Screenshot might not work.
5. Uninstall and reinstall Screenshot. If nothing else has worked, completely uninstall Screenshot then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Screenshot not working

2. Fix Screenshot Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Screenshot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Screenshot not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Screenshot may not be able to connect to the Internet when running in the background.