Published by Splend Apps on May 28, 2024

Report an issue with File Manager.
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Why should I report an Issue with File Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Splend Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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File Manager Customer Insights

1. Anyways if you need a file manager that actually manages files then this one right here is the way to go.I like this app and I don't mind the adds, in fact I kind of like them.

2. This file explorer goes directly to the directory unlike dumbed down google files.

3. A file manager that allows compression and decompression of files and folders.

4. I do recomend it as of now...When opening PDFs, the file begins to open, then fails & returns to File Manager.

5. Many other apps out there are more convenient and easier to use.I tried this on play pass because google files is annoying.

6. I was relieved to see a file explorer on the list of Google Playpass applications.

7. The above suggestions and having different color options for the folder icons would drastically change things for the better #teamdarkmodeI love this app, there is just one thing I do not understand, or can not figure out.

8. To use it intirely on Samsung an Lg it must be formated as internal memory which means no swapping your memory card between devices but tgats okay because i use a diff card for every device anyway.

9. If I have 100 pics, and I want to see every single of them how do I do it? The app doesn't have a swipe action to change pictures, but instead I have to click on 1 picture, close it, and then open another one.

10. Also moving and copying/pasting is better, on google it doesn't move in the same folder and you have to select.

11. It let me navigate, select and copy files, but I could not find the "move" or "paste" option.

Steps to Troubleshoot & Fix File Manager Issues

1. Fix File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart File Manager: Restarting the app will resolve most errors.
  2. Update the File Manager App. Here is how:
    1. On Android goto PlayStore » Search for "File Manager" » Open File Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File Manager » click "UPDATE".
  3. Clear File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from File Manager servers.
    1. On Android, goto Settings » Apps » Select "File Manager" » click Storage » click "Clear Cache".
  4. Check File Manager app permissions. If any of these permissions required to use your device's features are disenabled, File Manager might not work.
  5. Uninstall and reinstall File Manager. If nothing else has worked, completely uninstall File Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing File Manager not working


2. Fix File Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to File Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, File Manager may not be able to connect to the Internet when running in the background.

Reported Issues