Contact Star Wars Force Band Customer Service

Why should I report an Issue with Star Wars Force Band by Sphero?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sphero Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Really hope sphero continue to update the app, seems to have a lot of potential and would be great to help teach kids programmingI have a regular Samsung S9 , and it just doesn't pair , even though I turned on the Bluetooth , and downloaded the app , they need to update the app.... Highly disappointed because I was looking forward to using the Force Watch....great it's fun and a great time killer I love sphero's robots and the only thing I think yal should add is a cloud saving it's just an idea I owned my force band for over a year and I collected almost all the holocrons and it didn't save it to the app if I delete it I have to look for em all over again it's fun ig but it would be cool if it has cloud saving can't wait til yal post more about sphero's home i was an interesting projecti absolutely love it! takes a moment to get use to steering but it's like driving.

2. I would make it 5/5 if it ran full screen.I just got it yesterday and love it! the lightsaber sound is great for turning a plain bladebuilder lightsaber into a more durable electric lightsaber, because you can have the open and close sound and swing and clashing noises, and the bb8 unit control would be awesome if there was also a rc flying rock or something you could get, maybe a light saber hilt, and the only thing I could see to make it better is a walkie talkies mode, where you can hold the button the talk to a friendGreat fun- does work with R2D2- you have to use the band to wake R2 up, not the app.

3. If it weren't for the updates, I would be giving this otherwise fantastic App 5 Stars! Additionally, if you were to pair the Star Wars Force Band with the Star Wars BB-8 Droid(sold separately)it antes up the fun factor by a hundred!! Both compliment each other beautifully.the force band itself has a pretty lackluster accelerometer in it, which limits the functionality.

4. The Force Band App works great and is a lot of fun! The updates being bothersome, the size of these files have a irritating tendency to be huge, utilizing ur phone's internal storage and usually take 15 minutes to download.

5. Other then that no problems at all.Great app that gives sufficient information on how to use the force band.

6. And in the droid control feature when we force pull and face the hand to the right it goes left same when we do left it goes right please fix this problem.

7. What are the problems? Kind of disappointed that the force control doesn't work anymore.

8. Force band Droid control is epic and this app is required to set that up.

9. Combat Training is pretty cool but sadly the sound effects are all locked away by the non-force "holocrons" that ruin this app before you can use them so this app holds your devuce hostage even after set up.

10. the effects are great also.Holocrons are worthless.

11. may the force be with you.Its the best.

1. Fix Star Wars Force Band Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Star Wars Force Band: Restarting the app will resolve most errors.
2. Update the Star Wars Force Band App. Here is how:
   1. On Android goto PlayStore » Search for "Star Wars Force Band" » Open Star Wars Force Band by Sphero » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Star Wars Force Band » click "UPDATE".
3. Clear Star Wars Force Band by Sphero app cache: Clearing cached data will force your app to retrieve the latest data directly from Star Wars Force Band servers.
   1. On Android, goto Settings » Apps » Select "Star Wars Force Band by Sphero" » click Storage » click "Clear Cache".
4. Check Star Wars Force Band app permissions. If any of these permissions required to use your device's features are disenabled, Star Wars Force Band might not work.
5. Uninstall and reinstall Star Wars Force Band. If nothing else has worked, completely uninstall Star Wars Force Band then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Star Wars Force Band not working

2. Fix Star Wars Force Band Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Star Wars Force Band be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Star Wars Force Band not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Star Wars Force Band may not be able to connect to the Internet when running in the background.