Contact STARZ Customer Service

Why should I report an Issue with STARZ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Starz Entertainment, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You will either need a computer or to adjust the settings on your phone browser to "Desktop Mode" in order to access your subscription settings on the Starz webpage.Come on, Starz.

2. Very annoying and unfortunately will end up canceling our subscription; why pay to watch and not be able to enjoy it.DO NOT TRY THE FREE TRIAL I sent an email, it's automated, I called, it's automated, there's no way to cancel your subscription.

3. I didn't go through any app, I tried the free trial and after a day of not using it, it tells me that I'm unsubscribed and all of the movies / tv shows had a locked icon on it.

4. While it has some great movies to chose from, you'll find that this service will gobble up your data at twice the rate than other streaming services (ie.

5. Other than that, great movie choices, and quality.Can't unsubscribe from the subscription once you are subscribed.

6. Now , the first time I used the Starz app on this device, it functioned without hassle or failure.

7. The content is... well its Starz.We love the movies and series! But all of a sudden, the damn app buffers like crazy.

8. It loads slow as molasses on a smart TV, the connection is horrible and I was still charged $8.99, I'm waiting for this transaction to process so I can dispute, stay with Netflix and Hulu!!!The app is not the best and can use some updates.

9. The other issue, as other customers have pointed out, is the maddening difficulty to unsubscribe using a smartphone.

10. Shows do not drop from the "continue" list, if you stop watching before viewing the entirety of the credits.

11. They can be fixed however I don't see a response from Starz on these reviews stating they are working on the issues addressed.

1. Fix STARZ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart STARZ: Restarting the app will resolve most errors.
2. Update the STARZ App. Here is how:
   1. On Android goto PlayStore » Search for "STARZ" » Open STARZ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for STARZ » click "UPDATE".
3. Clear STARZ app cache: Clearing cached data will force your app to retrieve the latest data directly from STARZ servers.
   1. On Android, goto Settings » Apps » Select "STARZ" » click Storage » click "Clear Cache".
4. Check STARZ app permissions. If any of these permissions required to use your device's features are disenabled, STARZ might not work.
5. Uninstall and reinstall STARZ. If nothing else has worked, completely uninstall STARZ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing STARZ not working

2. Fix STARZ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make STARZ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to STARZ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, STARZ may not be able to connect to the Internet when running in the background.