Contact Google Play Games Customer Service

Why should I report an Issue with Google Play Games?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And with "Instant play," many games require no installation. Really.

2. Games are more fun with the Google Play Games app.

3. Save your progress and track your achievements as you level up.

4. We'll help you find your next favorite game – from action to puzzles.

5. Plus, you can pick up where you left off from any device. • Instant play: There’s no installation needed – look for the "Instant play" button to instantly play full games. • Built-in Google games: Play Solitaire, Minesweeper, Snake, PAC-MAN, Cricket, and Whirlybird – even when you’re offline. • Save your progress: Your progress is automatically saved to the cloud when you see "Progress saved by Play Games". • Gamer profile: Create a custom gamer ID, unlock achievements, earn XP, and level up. • Gameplay recording: Easily record and share your best gameplay moments.

1. That was a good amount of points I was looking forward to.It was working fine for years, but in the last week or so, after it updated either the Play Services app or the Play Games app, it now asks for SMS permisions, which it already had, and it will no longer connect to my Email account, so it can't load my Play Games profile, and it it is no longer backing up or saving any of my games progress.

2. PLEASE FIX IT!!Got a new device, logged into my play games account... achievements and all game progress is just stuck on loading and even my profiles picture itself is gone and when I click any of the issues I've just named, it just says "something went wrong try again later".

3. Please make an option to allow older versions of apps to be included in the search results.I contacted customer support about a play pass quest.

4. I can't play any of my games, some of which I have put alot of time and money into, for fear of losing my progress.

5. I contacted support and no response as of yet, but looking at other reviews, I am not hopeful.Every day my Google play notifications tick up by one.

6. The notification still says that when tapping on record, video capture unavailable! I have been playing Avakin Life for 2 years and hadn't had one issue.

7. I've put a lot of time into certain games and now I cannot access anything ive worked YEARS to acquire.

8. You can hit every shot "perfect" while theirs are in the rough, sand, even water and God knows where else but you better believe theirs will miraculously go in with an almost impossible shot to force a shoot off where you can all but guarantee you lose.

9. This is also what happens when you IT is outsourced to a place that doesn't even have cell phones.Utterly frustrating waste of time.

10. I have been waiting for MONTHS on end for the in-game video recording to be fixed.

11. Makes me wonder what the app is ACTUALLY doing in the background.😒Edit: Per developer response, it is supposed to be fixed.

1. Fix Google Play Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google Play Games: Restarting the app will resolve most errors.
2. Update the Google Play Games App. Here is how:
   1. On Android goto PlayStore » Search for "Google Play Games" » Open Google Play Games » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Play Games » click "UPDATE".
3. Clear Google Play Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Play Games servers.
   1. On Android, goto Settings » Apps » Select "Google Play Games" » click Storage » click "Clear Cache".
4. Check Google Play Games app permissions. If any of these permissions required to use your device's features are disenabled, Google Play Games might not work.
5. Uninstall and reinstall Google Play Games. If nothing else has worked, completely uninstall Google Play Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google Play Games not working

2. Fix Google Play Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google Play Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google Play Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google Play Games may not be able to connect to the Internet when running in the background.