Published by appKarma on Jul 11, 2024

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Why should I report an Issue with CashKarma: Survey Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of appKarma to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CashKarma: Survey Rewards image 1 contact CashKarma: Survey Rewards image 2

About CashKarma: Survey Rewards

1. Redeem your points for PayPal cash, or gift cards from Amazon, Walmart, Target, Google Play, iTunes, Xbox Live, Playstation, Starbucks, and many more.

2. CashKarma is a reward app that lets you earn real cash by taking surveys and completing offers.

3. There are tons of reward opportunities with a wide range of payouts for everyone inside cashKarma.

4. Our partners work with companies that want your opinion and want to pay you for it!

5. Everything is completely free to try.

6. If you like a simple way to earn rewards, you'll want to try cashKarma.

CashKarma Customer Insights

1. Big variety of actions to earn points, surveys, games, other related apps to download, etc.

2. It paid out exactly like it said it would in a timely manner but I have been trying for months to sign up with ascend media thru the app to get the additional points and at very end it says there's a problem, go back.

3. Also, it's slow and difficult to accumulate points in this app at all, and the surveys were always much longer than they claimed, and high point surveys would just disappear.

4. It's the same for BitLabs Surveys where it says 3 points awarded but actuall only 1point is awarded.

5. Previously, it rewarded 25 points for each unqualified survey for 'Theorem Reach' surveys.

6. Ive never had a problem cashing out, but its hard to get points to cash out anymoreMy location is on all the time, but it is showing as disabled.

7. I use it when I have some free time, and it had paid me with no problems trhough paypal several times (you exchange your points for € on oaypal or others).

8. This is ridiculous.I only installed this app as part of an offer on another app where you were meant to be able to get points in exchange for creating a cashkarma account and getting to 1080 points.

9. Now it rewards only 1 point even though a message pops up says 25 points are awarded.

10. And I don't like how limited the number of points is that you can get for each game total! But they did pay out - and there's something to be said for that so thank you for upholding your end! 👌🏻When I first got this app, it opened just fine and I really liked it.

11. Nice graphics, easy to understand tasks, good UI, and you can accumulate points easily and quick.

Steps to Troubleshoot & Fix CashKarma Issues

1. Fix CashKarma Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CashKarma: Restarting the app will resolve most errors.
  2. Update the CashKarma App. Here is how:
    1. On Android goto PlayStore » Search for "CashKarma" » Open CashKarma: Survey Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CashKarma » click "UPDATE".
  3. Clear CashKarma: Survey Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from CashKarma servers.
    1. On Android, goto Settings » Apps » Select "CashKarma: Survey Rewards" » click Storage » click "Clear Cache".
  4. Check CashKarma app permissions. If any of these permissions required to use your device's features are disenabled, CashKarma might not work.
  5. Uninstall and reinstall CashKarma. If nothing else has worked, completely uninstall CashKarma then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CashKarma not working


2. Fix CashKarma Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CashKarma be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CashKarma not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CashKarma may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my account I don't use anymore

    — by xnxnx 2 years ago

  • Ty for the reply, I went into my wallet a and seen my 10 dollar Walmart card had been redeemed. I closed the app and later went back into it and it's now not showing up in my wallet.

    — by Elizabeth Kaylor 3 years ago

  • Just recieved my 10 wal mart gift card in my wallet. I closed the app and now it's not there anymore. Were do I go to find it.

    — by Elizabeth Kaylor 3 years ago

  • When I open the survey offers...many times it shows "No surveys". Please fix it.

    — by Pratibha Verma 3 years ago

  • Dear Sirs, I received a £5 Amazon gift card no CSLSCS9UE9T6HL46 on 3/1/2021
    Unfortunately it is invalid on my amazon account
    my user name is Osdave please could refund me ,your app is very good
    thank you from David Piercy

    — by David Piercy 3 years ago

  • I have 1177 points but this morning at first login I see that i have negative points, please give me back my points

    — by Luisa 3 years ago

  • Why am I only getting 1 point for the theorem and tap offers now, I’m on top level for rewards, please explain

    — by Sharon 4 years ago