Contact Sphero Play Customer Service

Why should I report an Issue with Sphero Play?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sphero Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use your robot as a controller to shoot your way through space, race your vehicle through a tunnel avoiding obstacles and scoring points, or rotate your ball to destroy a polygon of bricks. Need robots? We know a guy. Visit sphero. com and order today. *This drive mode is only available on devices with a gyroscope.

2. Connect and control your robots with several exciting drive modes, use your robot as a controller to play games, or try out Block Drive for an intro to programming with colorful blocks.

3. Our sports-themed drive modes keep things fun with the ability to swing your device to "golf"*, or flick to "kick" your robot.

4. Drive and play games from ONE app with your Sphero Mini, Sphero 2. 0, SPRK, SPRK+, and BOLT.

5. Drive your robots several ways with the Sphero Play app.

6. Learn programming basics by controlling your robot with colorful movement and light blocks.

7. Use the joystick and slingshot controls, tilt your device, or use your voice.

8. This mode is not available on tablets.

9. Are you having fun yet?

10. Because that’s what this app is all about.

1. The only problem is that my brother has a Sphero Ollie, and since the official app became unavailable, he hasn't been able to do any of the original stunts with it, so it'd be useful to have Ollie connectivity + stunt mode on Sphero Play.Unable to connect my sphero mini.

2. The joystick begins to move around your phone and when you try to change the driving mode it glitches where it doesn't show you anything and you can't exist the drive mode without exiting the app.I bought this from a second hand store without even knowing exactly what it was.

3. There's so many ways to move it, and it's really cool.Recently bought a sphere mini (golf ball) which I control use the tilt joystick.

4. What a pile of junk, obviously being returned.It works fine on the LG app phone, but is horrible on my Samsung phone.

5. I have now discovered, after reinstalling, nothing is opening (golf, tilt etc) only the physical joypad, until all data is cleared within the apps options.

6. Different drive modes, all kinds of games to play through the app and endless amounts of play time.

7. Once you have it running whichever drive mode you have it on will remain locked on that drive mode.

8. I wish this app worked on my Samsung sad face.I have been using this app for a while, and it is very easy-to-use and rather fun.

9. It's fine, but I wonder what the rest do? Cats & dogs enjoy this, but ate often afraid of it.

10. It has a cool feature that automatically calibrated the sphere depending on your rotation relative to it.

11. However, every few uses the option crashes the app resulting in the need to uninstall and re-install! Not at all acceptable.

1. Fix Sphero Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sphero Play: Restarting the app will resolve most errors.
2. Update the Sphero Play App. Here is how:
   1. On Android goto PlayStore » Search for "Sphero Play" » Open Sphero Play » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sphero Play » click "UPDATE".
3. Clear Sphero Play app cache: Clearing cached data will force your app to retrieve the latest data directly from Sphero Play servers.
   1. On Android, goto Settings » Apps » Select "Sphero Play" » click Storage » click "Clear Cache".
4. Check Sphero Play app permissions. If any of these permissions required to use your device's features are disenabled, Sphero Play might not work.
5. Uninstall and reinstall Sphero Play. If nothing else has worked, completely uninstall Sphero Play then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sphero Play not working

2. Fix Sphero Play Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sphero Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sphero Play not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sphero Play may not be able to connect to the Internet when running in the background.