contact Bitmoji

Contact Bitmoji

App by Bitstrips

Report an issue with Bitmoji.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Bitmoji?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bitstrips to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Bitmoji Features and Description

{Bitmoji is your own personal emoji. • Create an expressive cartoon avatar • Choose from a huge library of stickers – all featuring YOU • Use Bitmoji in Snapchat and wherever else you chat Using Bitmoji in Snapchat unlocks Friendmoji – 2-person Bitmojis featuring you and your friends!

contact Bitmoji image 2   contact Bitmoji image 2

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • The option to reset my avatar was removed. I need to do something specific and I can't without resetting my avatar.

    — by Ian Booker on May 25 2021

  • I want to create an avatar with my camera and Bitmoji won't allow me to do so. Help please.

    — by Mark Schiele on May 17 2021

  • I have decided to boycott Bitmoji regarding your bias with the vaccine. How is it that you only have available “Get your vaccine” and not, “Don’t get your vaccine” ? (Or shot, as you may have phrased it) Anyone else out there feeling the way I do? Will you make a change to this? Let me know, because truth be told, I’m missing my Bitmoji. Thank you for your time! Have a good day and “ don’t get the shot“ 😄

    — by Rebecca on Apr 28 2021

  • Hello! Not a complaint but I can’t seem to get ahold of anyone. I have a big creator friend on TikTok that would like 3 head shot cut outs oh his face to do some videos with ans I was wondering if this is something you guys could help me with.

    — by Becky Schaffer on Apr 12 2021

  • I am disabled in a wheelchair. I would like to know how to put my wheelchair emoji's on my keyboard like my other emojis

    — by Georgia Newbury on Mar 30 2021

  • All of a sudden my bitmoji stopped working on snapchat. My Bitmoji works on text, but I have gone to your troubleshooting page and nothing is working. I tried unlinking my bitmoji and linking it back up. I have done nothing differently today as any other day. When I try and send a snap I get this, " ! " a gray exclamation point. Thank you for helping.

    — by Elizabeth Doane on Mar 13 2021

  • As it appears in most countries masks have to be worn please add masks to accessories
    Thank you

    — by Cathy on Jan 23 2021

  • When In WhatsApp, when I tap an emoji to add to a sentence nothing happens, If all this app can do is add stickers OUTSIDE a text what is the point? It simply makes the sending of a text msg a pain in the arse!

    — by Stephen Grice on Jan 18 2021

  • My main mobile phone number to contact me is 228-341-4968. I forgot my bitmoji/snapchat number and email address. Someone hacked it too. Please help at any convenience my username mrolddawgvon017 is for bitmoji and snapchat.

    — by Lavon Thompson on Jan 16 2021

  • Can I reach u by phone ?

    — by Sandra Rosenthal on Jan 16 2021

  • I forgot to.mention I am on an Android
    phone where the emojis are embedded in the email which is great and not attached.

    — by Wendy Sherman on Jan 08 2021

  • I cannot access my Bitmoji. WhenI request a magic number it goes to my email on my iPad that lets me open the app on my iPad but no magic link number to type in on my phone and open the app there. I do not have email on my phone.. I need a magic link number sent to my iPad so I Can type it into my phone and open the app.

    — by Sandi Baugh on Dec 20 2020

  • leaving due to BLM apparel. Taking another account with me. Show some respect next time and stay out of politcs.

    — by Tom Rotary on Nov 12 2020

  • None of my friends or relatives avatars are showing up anymore on my bitmojis

    — by Ellen Hughson-Hale on Oct 31 2020

  • Thank you for your amazing photos and captions! Some of the expressions are priceless! They make me so happy and those around me, too! I can't relocate at the moment but I would love to work with your company doing something! Maybe a spokesperson telling how addicted I am to my Bitmoji's!!! Thank you so much for your wonderful creations!

    — by Rhonda F. Martin on Oct 30 2020

  • When ever I try to login with email it just says check connection and try again no matter what I do

    — by Stone on Oct 28 2020

  • bitmoji won't let me log in to the account with snapchat or through email and it says that there is a network connection issue but I'm connected and my other apps are working please fix this issue its very frustrating

    — by Lauren Bragg on Sep 30 2020

  • You guys should make a fully naked feature for male and female bitmoji characters and you’d have to be 20+ but you’d have to have proof of age with either an ID card or a birth certificate and only the other adults can see that bitmoji if you choose them to see it

    — by Austin rose on Sep 22 2020

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