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Why should I report an Issue with Bitmoji?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Bitstrips to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bitmoji
1. Using Bitmoji in Snapchat unlocks Friendmoji – 2-person Bitmojis featuring you and your friends!
Bitmoji Customer Insights
1. Bitmoji's developers need to step it up!I love the options with changing your face and hair to get an exact match to the real you, but it really needs more options for choosing an outfit.
2. I do not like to share pictures online, due to security reasons, so this is perfect with the ability to share a similarly looking picture with others, and to change clothes and seasons and what-not without having to go through the hassle of changing ones hair, outfits, h location and costumes to see what one would actually look like, without a lot of hassle.
3. Changing my outfit is just as fun as changing my hair and face plus my outfit changes more often than my hair or face does! The maternity option should be a body shape not an outfit! I would have never worn any of those 6 options while pregnant.
4. I use it all the time.This app has LOTS of options for hair color, for piercings, even ear shape! but very few for eye shape and only 3 for mouth shape!?!?! LOTS of eyeglasses, but many are almost identical shapes, none are like mine, and I think they should allow a choice of color separate from the frame shape.
5. I just wish that when it comes to hair, there would be a bigger variety, not only in long hair but in short hair as in pixie for women.
6. I love the variety, the colors, and the avatar design options it offers.
7. It has a great variety of expressions and poses for your avatar, and allows you to easily edit your avatar's features and change its clothing.
8. The only reason why i gave it 4 stars is because I wish there was a way for your to organize the bitmojis, so you can quickly access certain ones instead of having to scroll through them or search.
9. Last but not least, at the start you can upload a photo to use as a baseline, and I thought I could go back and do that later, to compare results and choose the most representative version, but no, you can't.Bitmoji for Android was fun in the beginning, however, it's become stagnant.
10. A lot of the hair seems repeated and outgrows the shorter hair styles for gals who rock really short hair.
11. I mean they gave all these options for the face and then phoned it in when it came to clothes.
Steps to Troubleshoot & Fix Bitmoji Issues
1. Fix Bitmoji Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Bitmoji: Restarting the app will resolve most errors.
- Update the Bitmoji App. Here is how:
- On Android goto PlayStore » Search for "Bitmoji" » Open Bitmoji » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitmoji » click "UPDATE".
- Clear Bitmoji app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitmoji servers.
- On Android, goto Settings » Apps » Select "Bitmoji" » click Storage » click "Clear Cache".
- Check Bitmoji app permissions. If any of these permissions required to use your device's features are disenabled, Bitmoji might not work.
- Uninstall and reinstall Bitmoji. If nothing else has worked, completely uninstall Bitmoji then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Bitmoji not working
2. Fix Bitmoji Server issues & Internet Connection
- Check network connection: An unstable Internet will make Bitmoji be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Bitmoji not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Bitmoji may not be able to connect to the Internet when running in the background.
Reported Issues
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This is by means no complaint at all you guys are amazing. I would love to speak with somebody about a business opportunity that I think would be incredible for both you and I. My name is Dena and I am a children's book writer.
— by Dena Kinney 1 year ago -
could you please make some of the designs that are requested
— by zoe 3 years ago -
The option to reset my avatar was removed. I need to do something specific and I can't without resetting my avatar.
— by Ian Booker 3 years ago -
I want to create an avatar with my camera and Bitmoji won't allow me to do so. Help please.
— by Mark Schiele 3 years ago -
I have decided to boycott Bitmoji regarding your bias with the vaccine. How is it that you only have available “Get your vaccine” and not, “Don’t get your vaccine” ? (Or shot, as you may have phrased it) Anyone else out there feeling the way I do? Will you make a change to this? Let me know, because truth be told, I’m missing my Bitmoji. Thank you for your time! Have a good day and “ don’t get the shot“ 😄
— by Rebecca 3 years ago -
Hello! Not a complaint but I can’t seem to get ahold of anyone. I have a big creator friend on TikTok that would like 3 head shot cut outs oh his face to do some videos with ans I was wondering if this is something you guys could help me with.
— by Becky Schaffer 3 years ago -
I am disabled in a wheelchair. I would like to know how to put my wheelchair emoji's on my keyboard like my other emojis
— by Georgia Newbury 3 years ago -
All of a sudden my bitmoji stopped working on snapchat. My Bitmoji works on text, but I have gone to your troubleshooting page and nothing is working. I tried unlinking my bitmoji and linking it back up. I have done nothing differently today as any other day. When I try and send a snap I get this, " ! " a gray exclamation point. Thank you for helping.
— by Elizabeth Doane 3 years ago -
As it appears in most countries masks have to be worn please add masks to accessories
Thank you
Regards
Cathy— by Cathy 3 years ago -
When In WhatsApp, when I tap an emoji to add to a sentence nothing happens, If all this app can do is add stickers OUTSIDE a text what is the point? It simply makes the sending of a text msg a pain in the arse!
— by Stephen Grice 3 years ago -
My main mobile phone number to contact me is 228-341-4968. I forgot my bitmoji/snapchat number and email address. Someone hacked it too. Please help at any convenience my username mrolddawgvon017 is for bitmoji and snapchat.
— by Lavon Thompson 3 years ago -
Can I reach u by phone ?
— by Sandra Rosenthal 3 years ago -
I forgot to.mention I am on an Android
phone where the emojis are embedded in the email which is great and not attached.— by Wendy Sherman 3 years ago -
I cannot access my Bitmoji. WhenI request a magic number it goes to my email on my iPad that lets me open the app on my iPad but no magic link number to type in on my phone and open the app there. I do not have email on my phone.. I need a magic link number sent to my iPad so I Can type it into my phone and open the app.
— by Sandi Baugh 4 years ago -
leaving due to BLM apparel. Taking another account with me. Show some respect next time and stay out of politcs.
— by Tom Rotary 4 years ago -
None of my friends or relatives avatars are showing up anymore on my bitmojis
— by Ellen Hughson-Hale 4 years ago -
Thank you for your amazing photos and captions! Some of the expressions are priceless! They make me so happy and those around me, too! I can't relocate at the moment but I would love to work with your company doing something! Maybe a spokesperson telling how addicted I am to my Bitmoji's!!! Thank you so much for your wonderful creations!
— by Rhonda F. Martin 4 years ago -
When ever I try to login with email it just says check connection and try again no matter what I do
— by Stone 4 years ago -
bitmoji won't let me log in to the account with snapchat or through email and it says that there is a network connection issue but I'm connected and my other apps are working please fix this issue its very frustrating
— by Lauren Bragg 4 years ago -
You guys should make a fully naked feature for male and female bitmoji characters and you’d have to be 20+ but you’d have to have proof of age with either an ID card or a birth certificate and only the other adults can see that bitmoji if you choose them to see it
— by Austin rose 4 years ago
