Contact Akinator Customer Service

Why should I report an Issue with Akinator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Elokence SAS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall the game is great.Lots of characters are "rare", and to see if the character was guessed correctly, you have to choose between watching a video or buying the premium version.

2. Its playing an endless loop of weird music as I write this review.This game is fun until nearly every character you choose is a VIP character and you have to either watch a video or pay to find out who he thinks it is.

3. But I do recommend installing it.Very nice game it passes time and keeps you busy but you should add more themes other than Characters,Objects,Movies and TV shows and animals such as games >board games,video games, Ect.< and places.

4. If I tapped the X button (which was the only option besides waiting forever), it took me back to the same screen that asked if I'd like to pay or watch a video to find out who my so called "VIP character" was.

5. How many times do I have to say that my character isn't blonde or isn't a man or isn't animated? I've spent more time watching ads than playing the game.

6. Your only options then are to keep pressing the "watch video" button that doesn't work, pay for premium, or never find out if it was right.

7. That, in itself, is ridiculous, and even more so ridiculous is that when you take the time to watch a video, nothing happens and you don't get to see if the character was guessed right.

8. It's quite annoying and pisses me off, but I do personally know what it's like to make games/apps like this, and I personally think you should fix some bugs and issues, put a little disclaimer that says the game is under progress.This is a great app! It is extremely impressive and shocking how he can guess anything.

9. Not to mention whenever I get a rare _ I either have to buy a premium potion, watch an ad that either doesn't pop up or doesnt work, or click no thanks and repeat the whole cycle over again.

10. I never got to find out who tbe character was because of a dumb drawing game ad.

11. Also, I tried the watching a video option and it just took me to a screen with an advertisement (Not a video, an image.) that didn't progress.

1. Fix Akinator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Akinator: Restarting the app will resolve most errors.
2. Update the Akinator App. Here is how:
   1. On Android goto PlayStore » Search for "Akinator" » Open Akinator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Akinator » click "UPDATE".
3. Clear Akinator app cache: Clearing cached data will force your app to retrieve the latest data directly from Akinator servers.
   1. On Android, goto Settings » Apps » Select "Akinator" » click Storage » click "Clear Cache".
4. Check Akinator app permissions. If any of these permissions required to use your device's features are disenabled, Akinator might not work.
5. Uninstall and reinstall Akinator. If nothing else has worked, completely uninstall Akinator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Akinator not working

2. Fix Akinator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Akinator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Akinator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Akinator may not be able to connect to the Internet when running in the background.