Contact Force Link Customer Service

Why should I report an Issue with Force Link?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hasbro Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Appalling.Diabolical. Managed to get the app to connect to the device after many attempts, then eventually managed to get the ridiculous double tap to work to initiate the firmware update, which never completed, now cannot even get the app to connect to the device again.

2. Won't find Forcelink wrist device so can't update firmware - so characters (Chewie/ Rathtar etc) won't react to wrist device as meant to - just triggers irritating voice repeating message 'firmware update required'.

3. (2) started the update and showed a % progress bar rather than hanging on an updating screen with no % status and no error.Bluetooth connection doesn't work - tried on 3 modern Android phones.

4. To think that it required TWO versions of this device to work on most (not all) of the toys, now to be just a useless attatchment to a cardless figure, poses more hubris than the Jedi Order has ever been able to achieve.

5. Random, uncontrolled phrases and sounds FX produced only with a ton of trial and error trying to find the device's sweet spot, an extremely unintiutive app (this one) that takes too much memory from a smartdevice, and all of this just to expire after a movie has gone through the riggermarole of its advertising campaign (from theater to video/streaming).

6. I bought this wristband along with several toys for my son including the Millennium Falcon and other vehicles in the firmware update simply will not work.

7. Once the app syncs to the device it needs about 2 hours to update the firmware and while doing this it leaves the screen on.

8. As a result, about half the figures we have say "firmware update required."It was fun while it lasted... when it decided to work.

9. sometimes it will not even find the device other times when it does find the device it will not completely update past 65%.

10. Also, make sure that you are using a compatible mobile device, (list on the Hasbro website), or, like so many other reveiwers have discovered, you won't be able to sync with the gauntlet.

11. That's before we start the update procedure and the near impossible "tap twice" These toys are still in sale but the app hasn't been updated for 2 years.

1. Fix Force Link Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Force Link: Restarting the app will resolve most errors.
2. Update the Force Link App. Here is how:
   1. On Android goto PlayStore » Search for "Force Link" » Open Force Link » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Force Link » click "UPDATE".
3. Clear Force Link app cache: Clearing cached data will force your app to retrieve the latest data directly from Force Link servers.
   1. On Android, goto Settings » Apps » Select "Force Link" » click Storage » click "Clear Cache".
4. Check Force Link app permissions. If any of these permissions required to use your device's features are disenabled, Force Link might not work.
5. Uninstall and reinstall Force Link. If nothing else has worked, completely uninstall Force Link then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Force Link not working

2. Fix Force Link Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Force Link be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Force Link not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Force Link may not be able to connect to the Internet when running in the background.