Published by True Star

Report an issue with StarTV Plus Serials.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with StarTV Plus Serials?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of True Star to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

StarTV Plus Serials Customer Insights

1. Also there is a lot of buffering going on as well when I watch the video, I have great internet connection but I don't know why it's still buffering, Also I got a notification today that if it's buffering then switch to 180p quality, but that doesn't help.I have been using this app since quite a few months as this is the only app that enables me to watch so many of my favorite shows.

2. I think all the users of this app would be very glad if you can fix the issues permanently as soon as possibleI'm very sad that after finally being able to watch shows again since my last review, the app is glitching again with the old serials, which is the main reason I have the app downloaded.

3. I know the app posted a notice mentioning some issues with the old shows, but it has been weeks since I'm trying to wach a show but i cant.

4. I've been trying to watch naamkaran and the video doesn't show up, and there's way too many ads.

5. Thank u.When I came across this app I was SO excited and happy! Finally I found a platform to watch my favourite old starplus serials.

6. I'm firmly requesting to fix this problem as soon as possible.I've changed my review to 3 stars because they have fixed the issues I've said and thank you.

7. Please fix the issues as soon as possible so my friends and family and I can fully enjoy all the wonderful shows you guys have again.

8. Finally after a long time I found an app where I can watch all my favorite shows.

9. So its a request, can you guys please fix the problems permanently? Its been weeks now... So if possible try to fix it as soon as possible.

10. And also give us a chance to thank you!!!!!I'm trying to watch seriels but it's not working.

11. Before when I didn't change the quality the video would play fine but even without changing the quality it still buffers and sometimes I have to turn off the app then go back on it for it to work.

Steps to Troubleshoot & Fix StarTV Plus Serials Issues

1. Fix StarTV Plus Serials Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart StarTV Plus Serials: Restarting the app will resolve most errors.
  2. Update the StarTV Plus Serials App. Here is how:
    1. On Android goto PlayStore » Search for "StarTV Plus Serials" » Open StarTV Plus Serials » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StarTV Plus Serials » click "UPDATE".
  3. Clear StarTV Plus Serials app cache: Clearing cached data will force your app to retrieve the latest data directly from StarTV Plus Serials servers.
    1. On Android, goto Settings » Apps » Select "StarTV Plus Serials" » click Storage » click "Clear Cache".
  4. Check StarTV Plus Serials app permissions. If any of these permissions required to use your device's features are disenabled, StarTV Plus Serials might not work.
  5. Uninstall and reinstall StarTV Plus Serials. If nothing else has worked, completely uninstall StarTV Plus Serials then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing StarTV Plus Serials not working


2. Fix StarTV Plus Serials Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make StarTV Plus Serials be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to StarTV Plus Serials not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, StarTV Plus Serials may not be able to connect to the Internet when running in the background.

Reported Issues