Published by Speech Processing Solutions GmbH on Oct 4, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Speech Processing Solutions GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Philips voice recorder Customer Insights

1. All other voice recording apps didn't have this function and I was on the verge of giving up and I came across this app! If only it had fast forward and backward that let me jump back and forth during play, I would have given it 5 stars! Overall awesomeTerrible sharing options, unable to find recordings on device in order to change location.

2. Bad! When you listen to a saved recording it makes a VERY LOUD OBNOXIOUS sound at the start: just go to your "recordings", start a saved recording, see the vertical progress line move to the end, and after the vertical yellow line stops at the end of the recording, tap on the play button again to hear this loud sound.

3. This side of things is absurd.Initially pretty good, but then you lose recordings because you haven't set the purge setting to never and its on 12 days... Seriously why wouldn't it start on never? Found the recordings that had gone from the app on phone memory, but these cannot be played or copied.

4. Would also be nice if record /pause button was in a more accessible location so that it's possible to pause and start recording quickly during dictations to cut out silence.Awesome app.

5. But please set the 'purge' setting to 'never' as default as one of the reviews says or put it somewhere easy to spot.I like the quality of the recordings but naming files is a pain and how many times should I have to press send to get s file sent to my typist? Once.

6. I tried a few other apps, and although some have more audio editing and effects features, this app is better by far! You can easily go back and play while recording.

7. Like it but would like it more with added features and options.I looked for an audio recording app which allows you to pause and play back half-way through recording.

8. What if my device get's lost or stolen? Also not possible to set-up a default name for new recordings and/or add a default yyyy/mm/dd or dd/mm/yyyy to the title for new recordings.This app records well and dependable, even with the screen locked.

9. Good recording quality, has plenty of functionalities and I haven't spotted any bugs.

10. Maybe it's the sound of the tap on the screen that you need to make to start a recording.

11. It only exports as HUGE wav files which I have to upload to my Google Drive then download it back to my device so I can find it somewhere, to then edit and convert with a different program to an MP3 which is much smaller and I can share.

Steps to Troubleshoot & Fix Philips voice recorder Issues

1. Fix Philips voice recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Philips voice recorder: Restarting the app will resolve most errors.
  2. Update the Philips voice recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Philips voice recorder" » Open Philips voice recorder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips voice recorder » click "UPDATE".
  3. Clear Philips voice recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips voice recorder servers.
    1. On Android, goto Settings » Apps » Select "Philips voice recorder" » click Storage » click "Clear Cache".
  4. Check Philips voice recorder app permissions. If any of these permissions required to use your device's features are disenabled, Philips voice recorder might not work.
  5. Uninstall and reinstall Philips voice recorder. If nothing else has worked, completely uninstall Philips voice recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Philips voice recorder not working


2. Fix Philips voice recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Philips voice recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Philips voice recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Philips voice recorder may not be able to connect to the Internet when running in the background.

Reported Issues

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