Contact Apowersoft Screen Recorder Customer Service

Why should I report an Issue with Apowersoft Screen Recorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of APOWERSOFT LIMITED to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Am I doing something wrong!it's ok i like that it shows the recording time, I would like the option to use a different player, also I would like to be able to cut any part like if I wanted to remove 30 second from the middle of the video and when you take a screenshot it just does it, not popping up where you have to hit start now for the screen shot to do itWhenever you upload landscape videos to YouTube, they become extremely small relative to the video resolution, and changing the resolution in Apowersoft's settings doesn't fix that.

2. It doesn't do this on my my phone, could you please tell me where in the settings can I find the option to make it record 24/7 please, I'd really appreciate it! On the contrary, I love this app, I think it would be awsome if it had an option to turn off the icons on the very top of the screen when it's recording though.I reccomend this app.

3. The only thing I noticed is that the videos can accumulate large memory, no problems with the performance.I don't understand why on my friends phone when the screen goes black it stops recording every time.

4. Just hope that you could give us the option to record a screen video without capture the buttons in the future version.The app is actually very nice and very useful.

5. Can you please add the option "auto upload to googledrive" so that it can save phone storage cause the file will not stay on the phone for it will be directly uploaded after recording.

6. The video playback screen is very, good, "Excellent" in fact, but I just can't seem to hear anything back when trying to use the "DUO" application with this recorder.

7. No advertisement, easy to use 👍🏻 The only issue I have is that the App capture the "recording button" too, so there's a button appear at the side of the recorded video.

8. With a video recording app, proper functionality is everything, and yet historically, Apowersoft has failed to meet that quota many times.

9. (Not enough space to write more specifically, character limit).Pretty much a perfect app, I use it to record my online lecturer using phone.

10. But it works with the Verizon video application that is on the phone.

11. Thank you! Top Notification bar problem? just TURN the notification of the app OFF!I wonder why some people are rating this app bad? I have tested this app on my phone and its working like wow, more than I expected.

1. Fix Apowersoft Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Apowersoft Screen Recorder: Restarting the app will resolve most errors.
2. Update the Apowersoft Screen Recorder App. Here is how:
   1. On Android goto PlayStore » Search for "Apowersoft Screen Recorder" » Open Apowersoft Screen Recorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Apowersoft Screen Recorder » click "UPDATE".
3. Clear Apowersoft Screen Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Apowersoft Screen Recorder servers.
   1. On Android, goto Settings » Apps » Select "Apowersoft Screen Recorder" » click Storage » click "Clear Cache".
4. Check Apowersoft Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Apowersoft Screen Recorder might not work.
5. Uninstall and reinstall Apowersoft Screen Recorder. If nothing else has worked, completely uninstall Apowersoft Screen Recorder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Apowersoft Screen Recorder not working

2. Fix Apowersoft Screen Recorder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Apowersoft Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Apowersoft Screen Recorder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Apowersoft Screen Recorder may not be able to connect to the Internet when running in the background.