Contact Philips VoiceTracer Customer Service

Why should I report an Issue with Philips VoiceTracer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Speech Processing Solutions GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Gain the power to control your Philips VoiceTracer Audio Recorder using your smartphone and share your audio files easily and quickly with your colleagues, friends and family.

2. Control your Philips VoiceTracer Audio Recorder using your smartphone, even from a distance.

3. Please note: This app can only be used in combination with Philips VoiceTracer Audio Recorders versions: DVT4110, DVT6110, DVT7110 or DVT8110.

4. You can place your recorder in the front of the room near the speaker, take a seat at the back, and still control and adjust the recording comfortably and without interrupting others.

5. You can remotely pause and restart the recording whenever needed and mark any important positions by setting bookmarks.

6. The app makes recording lectures, meetings or music much easier and more convenient.

7. Transfer your recordings straight from your Philips VoiceTracer to your smartphone via Wi-Fi to playback and instantly share them with friends and family using this convenient app.

1. I need it to work and to back up my recordings.The app connects to recorder, shares files from the recorder successfully, but if I try to download a file to mobile, it shuts down silently.

2. Cannot get it to register! Constantly getting "something went wrong, please try again"I am unable to register the app, I am definitely entering my name and email address correctly but after a short time of "please wait" I get "something went wrong, try again?".

3. Good enough for my uses, not for professional recording The App is only missing the feature to upload firmware to the recorder, had to use a USB-C to USB-C cable.

4. Also funny how these replies say those issues have been resolved but on the "what's new" screen in the app store it shows "last updated Nov 2021"...Very useless.

5. It uses the hot spot on the phone instead of the existing wifi makes it useless.

6. I tried to register but still getting the same errorApp doesn't work like everyone else is saying.

7. Recorder DVT6110 can only connect to 2.4GHz hotspot not 5GHz and password is only lowercase letters.

8. It is a very stupid design.It isn't clear from the instructions provided with voice tracers that the app is only compatible with certain versions of voice tracers.

9. Cannot download the files onto mobile because of this useless app.

10. Returning the recorder as well.Guess they don't want people using this app.

11. Fast file transfers though.App working well and makes the task of recording easier and more efficient.

1. Fix Philips VoiceTracer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Philips VoiceTracer: Restarting the app will resolve most errors.
2. Update the Philips VoiceTracer App. Here is how:
   1. On Android goto PlayStore » Search for "Philips VoiceTracer" » Open Philips VoiceTracer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips VoiceTracer » click "UPDATE".
3. Clear Philips VoiceTracer app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips VoiceTracer servers.
   1. On Android, goto Settings » Apps » Select "Philips VoiceTracer" » click Storage » click "Clear Cache".
4. Check Philips VoiceTracer app permissions. If any of these permissions required to use your device's features are disenabled, Philips VoiceTracer might not work.
5. Uninstall and reinstall Philips VoiceTracer. If nothing else has worked, completely uninstall Philips VoiceTracer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Philips VoiceTracer not working

2. Fix Philips VoiceTracer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Philips VoiceTracer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Philips VoiceTracer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Philips VoiceTracer may not be able to connect to the Internet when running in the background.