Contact Secret Diary Customer Service

Why should I report an Issue with Secret Diary: ✒ the best personal diary with lock?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zheko to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The developers have done a good job with the cool color scheme instead of choosing flamboyant fiery pink like most diary apps (The fiery pink color really puts me off).

2. However, I would love to rate it 5 stars but it's missing out on one feature, I really wished I could back my diary up in my google drive so I don't lose all of my diary entries.

3. Dark mode is now available in the other app called Dark diary with same features of this app.Helped me get things of my chest I sometimes voice record type, if you can write or do that then this is perfect for you.

4. Absolutely pointless using it! It's a shame because if it hadn't been for that it could have been good.I thought i found the right app until I changed my phone and the nightmare unfolded.

5. All in all kudos to developers for making a good app.I've been trying to find a journal app that I can commit to writing in regularly.

6. I'd surely recommend this app!I like this app a lot because it helps me vent out to it but I also forget that I have the app sometimes so it would be nice to have a notification or two a week to remind me.🤣 Other than that I really like the app and you can also create a password for it so no one can read or get into it!!!I really like this.

7. What kind of a diary doesn't save your progress? Several times I had written a lot of stuff only to find it hadn't saved.

8. I thought this was the one until I saw someone pointed out that if you change phones there's no way to keep all your entries, as you can backup but not export your data and there's no login.

9. Unfortunately, until this app has that feature, I won't be using it.It's a great app with really nice designs and is very minimalistic.

10. I would really appreciate it if you did add it, if the develepors happen to add the feature, I will gladly rate the app 5 stars.It's a wonderful app.

11. Just make sure u make a memorable password I thoroughly recommend this app.The other reviews must be fake because this app is terrible.

1. Fix Secret Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secret Diary: Restarting the app will resolve most errors.
2. Update the Secret Diary App. Here is how:
   1. On Android goto PlayStore » Search for "Secret Diary" » Open Secret Diary: ✒ the best personal diary with lock » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secret Diary » click "UPDATE".
3. Clear Secret Diary: ✒ the best personal diary with lock app cache: Clearing cached data will force your app to retrieve the latest data directly from Secret Diary servers.
   1. On Android, goto Settings » Apps » Select "Secret Diary: ✒ the best personal diary with lock" » click Storage » click "Clear Cache".
4. Check Secret Diary app permissions. If any of these permissions required to use your device's features are disenabled, Secret Diary might not work.
5. Uninstall and reinstall Secret Diary. If nothing else has worked, completely uninstall Secret Diary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secret Diary not working

2. Fix Secret Diary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secret Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secret Diary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secret Diary may not be able to connect to the Internet when running in the background.