Published by Appeus

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Diary with lock password Customer Insights

1. 2, If you are not careful, and by mistake during writing highlight some stuff, with just one movement you can delete a lot and there is no 'undo/redo' or 'don't save' option - this would be crucial! 3, Export option is excellent, needs import, too! 4, Needs frequeI have been using this app for a few years, and I'm happy about it.

2. Problem still not solved! Please help! Used to be able to add a few photos at a time, but seemed not working, only 1 at a time~I used to really love this app and I'd have given it five stars two years ago.

3. I suggest "undo/redo" and "don't save" options are made available to make reversal of actions possible to each entry before i give 5 star.It was working well and I've used this for about 4 years.

4. Now I'm trying to import an old data I have, and despite repetitively telling me "download from dropbox successful!" success is very lacking as there is no single file to be seen.

5. My memories are there and I can't even get them back.Went through a lot of diary apps, this is the ONE! I'd have given 5 stars if it weren't for the following problems: 1, As you can see, there aren't really any answers here from the developers, you are pretty much alone with no support.

6. Been trying to export data but it takes a hell lot of time to.

7. It shows, "handy diary requires one or more Google play services that are not available, contact the developer for assistance".

8. I clearly remember my password well and I made sure I didn't make any typos or whatsoever.

9. but the major limitation i noticed is that i lost many typied enteries in attempts to copy/highlight or edit documents which couldn't be recovered.

10. On the new phone I tried restoring the backups from my Dropbox, but discovered that I couldn't.

11. I tried to insert a photo but the diary would not import the picture.

Steps to Troubleshoot & Fix Diary with lock password Issues

1. Fix Diary with lock password Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Diary with lock password: Restarting the app will resolve most errors.
  2. Update the Diary with lock password App. Here is how:
    1. On Android goto PlayStore » Search for "Diary with lock password" » Open Diary with lock password » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diary with lock password » click "UPDATE".
  3. Clear Diary with lock password app cache: Clearing cached data will force your app to retrieve the latest data directly from Diary with lock password servers.
    1. On Android, goto Settings » Apps » Select "Diary with lock password" » click Storage » click "Clear Cache".
  4. Check Diary with lock password app permissions. If any of these permissions required to use your device's features are disenabled, Diary with lock password might not work.
  5. Uninstall and reinstall Diary with lock password. If nothing else has worked, completely uninstall Diary with lock password then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Diary with lock password not working


2. Fix Diary with lock password Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Diary with lock password be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Diary with lock password not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Diary with lock password may not be able to connect to the Internet when running in the background.

Reported Issues

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