Published by Bocadil Infinite on Nov 18, 2024

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Why should I report an Issue with Secret Santa 22: Gift exchange?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bocadil Infinite to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Secret Santa 22: Gift exchange image 1 contact Secret Santa 22: Gift exchange image 2

Secret Santa 22 Customer Insights

1. You could even include an anonymous option, so people could ask each other for their favorite color and whatnot without giving away who the secret santa is.It worked.... I think..... It won't let me join or show my group.

2. After setting up a group and paying for the premium version, I shared a link via WhatsApp, this link opened a page with a button that said "Open in App" but when you click on it, nothing happens.

3. Altho the "delete this group" and "edit this group" option in the menu is dangerously close to each other and i have sausage fingers.

4. All in all well doneI wasn't ready to send, but had to buy the premium version to edit a users email.

5. No option for English... Not very impressed, sorry to say... Might go back to names out of a hat again next year.Christmas is coming and you can't face to face meet with your friends and you want to exchange gift with them.

6. Is this a premium thing? Everytime I try it tells me my group doesn't exist or it's been deleted.

7. To maintain the surprise feelings, you don't know who is your Santa and what gift you gonna got, this is the app/website you need! Guys download it to draw lots with your friends! It's the app you need during this pandemic.

8. The second is that there doesn't seem to be an option to make sure 2 people don't exchange gifts with each other.

9. One suggestion I have would be to include some sort of chat feature for each secret santa group.

10. Would have given 5 stars if you could add cellphone numbers for texts instead of emails, because family secret santa groups naturally contains some older folks.

11. Basic things, such as exclusions, required premiumThe Share link doesn't work/not clear.

Steps to Troubleshoot & Fix Secret Santa 22 Issues

1. Fix Secret Santa 22 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Secret Santa 22: Restarting the app will resolve most errors.
  2. Update the Secret Santa 22 App. Here is how:
    1. On Android goto PlayStore » Search for "Secret Santa 22" » Open Secret Santa 22: Gift exchange » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secret Santa 22 » click "UPDATE".
  3. Clear Secret Santa 22: Gift exchange app cache: Clearing cached data will force your app to retrieve the latest data directly from Secret Santa 22 servers.
    1. On Android, goto Settings » Apps » Select "Secret Santa 22: Gift exchange" » click Storage » click "Clear Cache".
  4. Check Secret Santa 22 app permissions. If any of these permissions required to use your device's features are disenabled, Secret Santa 22 might not work.
  5. Uninstall and reinstall Secret Santa 22. If nothing else has worked, completely uninstall Secret Santa 22 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Secret Santa 22 not working


2. Fix Secret Santa 22 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Secret Santa 22 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Secret Santa 22 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Secret Santa 22 may not be able to connect to the Internet when running in the background.

Reported Issues

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