Contact Best Buy Home Customer Service

Why should I report an Issue with Best Buy Home: Tech Support, Information & Repairs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Best Buy, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Try again later".App doesn't function at all!I recently bought a new desk-top PC from BestBuy & added total tech support (for $199).

2. Any help for this? I have uninstalled, restarted my device, still no fix even though I am connected to my homes WiFi.I just bought a new computer from Best Buy.

3. But for some inexplicable reason it got installed on my android smart-phone (operator error?) So I tried to re-install it on my computer too but google play wouldn't allow me to do this.

4. Downloading this app saves me alot of time and helps me do things on my own without having to call the store first.what a joke.

5. This is not user friendly and I'm considering not shopping at best buy at all.This is truly a great app! But, the app keeps telling me that I am not connected to WiFi, so I cant use the feature to test or add devices from my WiFi.

6. bought the total tech support and installed this app.

7. I tried to get help through chat, after the initial greeting there was no response after 5 minutes so I called the toll free number.

8. I can track my GSP, schedule appointments, and have a direct link to Total Tech Support.

9. Paid $200 for Tech Support and was told it would provide for my Data transfer.

10. If you have total tech support, YOU NEED THIS.

11. I chatted online with an agent and they told me to report back to the store I bought it.

1. Fix Best Buy Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Best Buy Home: Restarting the app will resolve most errors.
2. Update the Best Buy Home App. Here is how:
   1. On Android goto PlayStore » Search for "Best Buy Home" » Open Best Buy Home: Tech Support, Information & Repairs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Best Buy Home » click "UPDATE".
3. Clear Best Buy Home: Tech Support, Information & Repairs app cache: Clearing cached data will force your app to retrieve the latest data directly from Best Buy Home servers.
   1. On Android, goto Settings » Apps » Select "Best Buy Home: Tech Support, Information & Repairs" » click Storage » click "Clear Cache".
4. Check Best Buy Home app permissions. If any of these permissions required to use your device's features are disenabled, Best Buy Home might not work.
5. Uninstall and reinstall Best Buy Home. If nothing else has worked, completely uninstall Best Buy Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Best Buy Home not working

2. Fix Best Buy Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Best Buy Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Best Buy Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Best Buy Home may not be able to connect to the Internet when running in the background.