Published by FujiFilm Sonosite

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Why should I report an Issue with SonoAccess: Ultrasound Educati?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FujiFilm Sonosite to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SonoAccess Customer Insights

1. always crashing on trying to download any videoWas perfect But now not working ( unknown error)sounds good not usedi really know who got me pregnantNicr App.

2. Love youStupid ass appfinehorribleAmazingUseless.u cant register becaus u can't add speciality.

Steps to Troubleshoot & Fix SonoAccess Issues

1. Fix SonoAccess Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SonoAccess: Restarting the app will resolve most errors.
  2. Update the SonoAccess App. Here is how:
    1. On Android goto PlayStore » Search for "SonoAccess" » Open SonoAccess: Ultrasound Educati » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SonoAccess » click "UPDATE".
  3. Clear SonoAccess: Ultrasound Educati app cache: Clearing cached data will force your app to retrieve the latest data directly from SonoAccess servers.
    1. On Android, goto Settings » Apps » Select "SonoAccess: Ultrasound Educati" » click Storage » click "Clear Cache".
  4. Check SonoAccess app permissions. If any of these permissions required to use your device's features are disenabled, SonoAccess might not work.
  5. Uninstall and reinstall SonoAccess. If nothing else has worked, completely uninstall SonoAccess then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SonoAccess not working


2. Fix SonoAccess Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SonoAccess be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SonoAccess not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SonoAccess may not be able to connect to the Internet when running in the background.

Reported Issues