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1. Thank you.Works perfect with samsung s9 plus in INDIA... but when I bought the new Samsung galaxy s8 ultra tab I couldn't connect.. error shows usb cable keeps disconnected.. please update the software so that we can use the probe for new devices which will be helpful...No support for z fold 2 despite several conversations with tech support.

2. Basically this app is only updated every two years so it won't work on it anything other than a handful of devices.App only functions after fresh install and probe registration.

3. By comparison their competitors have been adding new functionality and automated image processing quite frequently.I am having trouble when I start the app and the USB port keeps connecting and disconnecting over and over.

4. Other portable systems (such as Butterfly IQ, GE Vscan extend) offer this and other features, despite the Lumify providing far superior image quality.

5. However to get it work on my Galaxy Fold2 or Note8 I need to uninstall the app, then reinstall then re register the probe then restart the phone.

6. No useful support from Philips.Great product - I have the linear probe.

7. For example, the echo software for lumify does not enable measurement of ejection fraction.

8. I provided feedback to Philips Aus 2 years ago, and there have been no additions to their software.

9. It is very disappointing that Philips have not kept up with the software of their competitors.

10. Somewhat let down by limited exam sharing options and seemingly abandoned app updates (last update October 2018).

11. But for the money for the transducer I am a little frustrated and would be hard to recommend for enterprise wide purchase at my hospital.App itself is intuitive and easy to use.

1. Fix Philips Lumify Ultrasound App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Philips Lumify Ultrasound App: Restarting the app will resolve most errors.
2. Update the Philips Lumify Ultrasound App App. Here is how:
   1. On Android goto PlayStore » Search for "Philips Lumify Ultrasound App" » Open Philips Lumify Ultrasound App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips Lumify Ultrasound App » click "UPDATE".
3. Clear Philips Lumify Ultrasound App app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips Lumify Ultrasound App servers.
   1. On Android, goto Settings » Apps » Select "Philips Lumify Ultrasound App" » click Storage » click "Clear Cache".
4. Check Philips Lumify Ultrasound App app permissions. If any of these permissions required to use your device's features are disenabled, Philips Lumify Ultrasound App might not work.
5. Uninstall and reinstall Philips Lumify Ultrasound App. If nothing else has worked, completely uninstall Philips Lumify Ultrasound App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Philips Lumify Ultrasound App not working

2. Fix Philips Lumify Ultrasound App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Philips Lumify Ultrasound App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Philips Lumify Ultrasound App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Philips Lumify Ultrasound App may not be able to connect to the Internet when running in the background.