Contact Healthy Savings Customer Service

Why should I report an Issue with Healthy Savings?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Solutran, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can find your program website information in the welcome materials you receive in the mail. • Save on healthy food staples such as lean meats, whole grain bread, eggs, yogurt, milk, produce and more! • Easily identify which foods are healthier.

2. The Healthy Savings program provides members with access to exclusive savings on pre-qualified healthier food brands and other health-related items at participating stores.

3. Best of all, with Healthy Savings, there is no clipping, printing or downloading of coupons – all discounts are preloaded onto member accounts each week!

4. Foods are rated by the nationally renowned Guiding Stars® nutrition guidance system. • Favorite the items you like on the mobile app to use as a shopping list while you’re at the store.

5. With the Healthy Savings mobile app, you can access your benefits anywhere, anytime.

6. You must be an eligible sponsored member to register for Healthy Savings.

7. To view the benefits you are eligible for and how to shop, go to your program website.

8. You can instantly redeem your benefits on qualifying products with a simple scan of your mobile app barcode or card at checkout. It’s that easy!

9. Only the healthiest 1/2 of items in a typical grocery store are promoted on the program.

10. Living healthy is now easier and more affordable with Healthy Savings.

11. Eligible plans may receive an additional allowance to spend on over-the-counter items.

1. Will someone please fix this app? When it works, the scan feature is very handy to see what products are part of our savings program.Very disappointing!!!! Every since I've gotten it, I have yet to get any help or savings from it! Every merchant I've visited states a reason why they can't access your platform or find me in your system! Why can't we just use as a debit card with funds to purchase what's needed.

2. Still trying to understand this whole program as I just got this insurance, the beginning of the year and nothing/nowhere describes detail steps about it.Why did I even bother? The savings weren't worth the effort of setting it up.

3. I have tried 3 different stores in the list already with the same frustration at each one.This program seems promising, however it would be A LOT better if it included more than just Cub (super one and other major grocery stores).

4. Not thinking this is worth the aggravation.Many of the items listed say they are at the stores in my area, but they are not at the store or the selection is very limited to the point of it being useless.

5. Did the developer actually user test this dog's breakfast or did they just say "Works for me" and declare it done?Extremely Negative Experience, barely any discount food options.

6. Make the phone's back button work for the app!!!Half the time I ended up spending more because the discounts didn't come off at checkout.

7. Then I get an error message saying that it can't load the page that shows all eligible products under that discount.

8. Pages don't load, it can't gather my data even though I am on my home wifi, which is working just fine.Have been unable to log into the app for several weeks now.

9. Users would be able to actually benefit from this program provided there would be more stores to choose from.

10. I end up going to a store not covered (whole foods usually) to get the items I need.

11. This has wasted time and money because I end up doing 2 stops instead of 1 and they are generally not close to each other.

1. Fix Healthy Savings Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Healthy Savings: Restarting the app will resolve most errors.
2. Update the Healthy Savings App. Here is how:
   1. On Android goto PlayStore » Search for "Healthy Savings" » Open Healthy Savings » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Healthy Savings » click "UPDATE".
3. Clear Healthy Savings app cache: Clearing cached data will force your app to retrieve the latest data directly from Healthy Savings servers.
   1. On Android, goto Settings » Apps » Select "Healthy Savings" » click Storage » click "Clear Cache".
4. Check Healthy Savings app permissions. If any of these permissions required to use your device's features are disenabled, Healthy Savings might not work.
5. Uninstall and reinstall Healthy Savings. If nothing else has worked, completely uninstall Healthy Savings then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Healthy Savings not working

2. Fix Healthy Savings Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Healthy Savings be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Healthy Savings not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Healthy Savings may not be able to connect to the Internet when running in the background.