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Why should I report an Issue with Super.com - Save, Earn, Travel?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of SnapTravel to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Super.com - Save, Earn, Travel
1. Plus get an extra 10% cashback when you sign up for a Super+ membership. “The Super Card has unlimited cashback on all purchases and doesn’t require a credit check or minimum balance! What’s not to love? “I’ve earned close to $300 in less than two weeks with super. com. “Super. com is by far the best.
2. Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more.
3. Super+ members unlock even greater savings and earnings. Get the super. com app and make every day Super! Need cash now? No problem.
4. "Super. com (previously Snaptravel) is the all-in-one app that puts more money in your pocket!
5. Get a cash advance up to $250 right from the app.
6. No credit check and no interest to repay.
7. Supplement your income through games, surveys, missions, and more.
8. I don’t think any other site offers the same amazing rates.
9. Some members are saving and earning over $400/month!
Super.com Customer Insights
1. I'd definitely recommend it (especially if you stay at hotels a lot, you get access to great deals and 10% cash back for bookings).The Super travel experience is similar to using a vending machine in a stadium during a sports event, if everything works the way it should it's the cheapest quickest option but if anything goes wrong don't expect any kind of customer service and be ready to contact your bank or credit card company for any type of resolution.
2. Booking was easy and fast, but for some reason, I decided to look into the reviews and although I read some good ones as with everything else there are always bad reviews so I became concerned that the bad reviews will happen to me but it didn't took a few days for the booking to pop up in the hotel system but besides that I would use super travel to book again.
3. (Update, Super travel contacted me instructing me to email them about my issue, i emailed them about 2 weeks ago and i still haven't heard back)I had booked a hotel for overnight two weeks in advance without reading the reviews.
4. The only part of the app I don't like is that they ask for an optional "tip" at checkout for "helping you save money." lol As I said, it is optional, but still find it amusing and slightly annoying that they ask.Websites great, app sucks! I love the website, had great motel prices, and I use them all of the time.
5. This app continues to be the cheapest place to book our favorite hotels and each time I have called the hotel to make sure our reservation went through and each time it has.
6. Totals with taxes and fees on hotel results would be nice as well.Would be a 5 star rating if not for my recent issues! I was supposed to hear back from an amendment team days ago but I still have not.
7. I used my supercash card to pay for the booking and it seems that it would be easier for something like this to be resolved when I bank AND book through Super.
8. When I asked to be connected to someone else regarding my concerns, the last agent disconnected the chat!If you get the SuperCash account and use the card, it's got better benefits than most any premium credit card.
9. Takes forever to download , and half the time get kicked out all the way because it took too long to load, and sometimes even end up having to pay more because u only have a limited time for that price.
10. Works pretty much like the website except it doesn't show the total with taxes and fees above the Book Now button.
11. It would be nice to have this for better comparing prices between rooms instead of having to click book to see then backing up.
Steps to Troubleshoot & Fix Super.com Issues
1. Fix Super.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Super.com: Restarting the app will resolve most errors.
- Update the Super.com App. Here is how:
- On Android goto PlayStore » Search for "Super.com" » Open Super.com - Save, Earn, Travel » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Super.com » click "UPDATE".
- Clear Super.com - Save, Earn, Travel app cache: Clearing cached data will force your app to retrieve the latest data directly from Super.com servers.
- On Android, goto Settings » Apps » Select "Super.com - Save, Earn, Travel" » click Storage » click "Clear Cache".
- Check Super.com app permissions. If any of these permissions required to use your device's features are disenabled, Super.com might not work.
- Uninstall and reinstall Super.com. If nothing else has worked, completely uninstall Super.com then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Super.com not working
2. Fix Super.com Server issues & Internet Connection
- Check network connection: An unstable Internet will make Super.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Super.com not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Super.com may not be able to connect to the Internet when running in the background.
Reported Issues
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I accidentally purchased a week stay at the quality in downtown in victoria on the wrong dates...I booked an entire week and it is 1000 plus dollars. I rebooked for the week previous with you to fix it...the confirmation number for the proper dates so you know I still did business with you is B_5405105. The week I need refunded is B_5404983. Please return that wrong booking date to me? I am going to be going to that same hotel once a month for a week for the next 18 months for work, and I will use snapline every time if it is returned. Please cut me a break here?
— by jesse frache 2 years ago -
I need a legitimate confirmation number to verify with Sunset Hotel in Vegas that I have a reservation in that hotel
— by Leonora capati 3 years ago -
I HAVE A RESERVATION AT DAYS INN HOTEL AT EL PASO TEXAS.
NUMBER: 408603330
JULY 4 - UNTIL- JULY 6, 2021 BUT THEY DID NOT HAVE ANY ROOM AVAILABLE.
THEY GIVE ME A CARD TRANSACTION RECEIPT FOR MONEY RETURN.
CONFIRMATION NUMBER: 83135EC062995
IN ORDER TO RECIVE MY MONEY BACK .
BUT I NEVER RECIVE IT. PLEASE HELP ME .— by ALVARO REYES 3 years ago -
Bonsoir j'ai réservé une chambre votre site et j'ai eu deux numéro de réservation par 2 sites différents le vôtre et agoda c'est normal
— by Moussa Bouchebour 3 years ago -
There was a fire at the warehouse and it took our home and half the block out with it . and was wondering if there was a way we could get a room for the night .
— by Branden Laures 3 years ago -
Hello I booked this hotel though you for a good rate , an a good location, this hotel wasn’t what I expected also as I was about to enter my room their was a man out side that was asking if he could have my Panties do he could jack off with them , I called the lady up front she said she would move my rooms in the morning , once I went up there the other lady didn’t even know what I was talking about an really didn’t want me to move rooms , the area this hotel is in is by the college an around other nice hotels to have those types of people there an drugs heads isn’t what I expected I book 3nights though you guys an I’m very upset about this hotel , I payed for 3 nights damn awful hotel my number is +17622196834
— by Cheon Walton 3 years ago -
Hello I booked this hotel though you for a good rate , an a good location, this hotel wasn’t what I expected also as I was about to enter my room their was a man out side that was asking if he could have my Panties do he could jack off with them , I called the lady up front she said she would move my rooms in the morning , once I went up there the other lady didn’t even know what I was talking about an really didn’t want me to move rooms , the area this hotel is in is by the college an around other nice hotels to have those types of people there an drugs heads isn’t what I expected I book 3nights though you guys an I’m very upset about this hotel , someone needs to get in touch with me my number is +17622196834
— by Cheon Walton 3 years ago -
I signed up for vip package and did not get my room upgrade
— by Steven Danforth 3 years ago -
How can I contact customer service? Is there a phone number?
— by Stephanie McWilliams 3 years ago -
Bonjour.
J'ai réservé au Mercure de Montpellier comédie par vous pour le 22 avril.
J'ai payé mais aucune confirmation.
Est-ce que ma chambre est bien réservée pour le 22?— by De Luca 3 years ago -
Refund on the hotel
— by Alexis 3 years ago -
No complaint, I deleted my text and have to cancel my reservation for March 13th at the Chateau Hotel in mount Pocono Pennsylvania. Please teach me at 302-858-2998
— by Brian Fleming 3 years ago -
J'ai réservé des nuits d'hôtels via votre site je voudrais savoir jusqu'à quand je pourrais annulé et savoir si je suis prélever tt de suite réservation numéro B2609175
— by Patricia Salaun 3 years ago -
Hi
I stayed at the Ibis Hotel, Saint Emilion, France on night 9-10 January 2021
Reservation n° 2101090503/KBHLCQGW;
Please send me an invoice as it was a business trip.
Many thanks
Kind regards.
Patrick Billey— by BILLEY 3 years ago -
I cancelled my room at the Radisson motel yesterday day and need a refund
— by Krystalanne Henderson 3 years ago -
Hello, last night I booked a room with a search for the dates 02/09/2021 - 02/10/2021 and purchased it. After reviewing the details I realized the dates had not changed and I inadvertently purchased the room from 02/08/2021-02/09/2021 which was last night. I had stayed there 02/06/2021 and had intended to stay again tonight 02/09. I went to modify the date to today and it wouldn’t let me so my card is charged
Confirmation # B2452952— by Roger Owens 3 years ago -
My reservation is not popping up in system at hotel
— by Janirah Figaro 3 years ago -
Je dois annuler ma réservation de l'hôtel Dellarosa du 31/12/20 au 02/01/2021 faute d'autorisation de déplacement de Casablanca à marackeche
— by Abdelghani Djebbar 3 years ago -
I am thoroughly frustrated with your service. You have booked me one room for 4 people now I can’t get hold of anyone to amend the booking or find a new hotel. I need my money back so I can make another booking
— by Portia Dlamini 4 years ago -
I am throughly frustrated with your service
— by Portia Dlamini 4 years ago -
hope you can help me on 10-15-20, i booked the hyatt grand in san francisco for dec 18th on your site i paid thru PayPal $493.25 but did not get a confirmation voucher or reservation # my name is Tim Hurst email tjh2233@redacted Thanks
— by Tim Hurst 4 years ago -
I am the manager of the Hôtel du Château in Vincennes, located in the very near suburb of Paris.
I would like to have more information on the possibility of our partnership— by Nader AGHA 4 years ago -
I need to speak with someone regarding the cancelation of my booking at the granada Inn. they would not let me check in, they assured my ID get my money back. I need to speak with someone
— by graciela 4 years ago -
You have taken a PayPal payment from my account 25/10/20 for a booking i have tried to make for a hotel stay 17/7/21. I have not received a booking confirmation. Has the booking gone through, if not why have you taken payment when will I receive my refund??
— by Ian Thomson 4 years ago
