Published by SMSROBOT LTD (Auto Call Recorder, Period Tracker)

Report an issue with Photo vault.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Photo vault - Hide photos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SMSROBOT LTD (Auto Call Recorder, Period Tracker) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo vault - Hide photos image 1 contact Photo vault - Hide photos image 2

Photo vault Customer Insights

1. Plz help me that what should I do to recover my old data in the same app that I have installed in my previous mobile..Great App, gave 4 stars though because sometimes the apps that i locked will be unlocked automatically, so i have to launch Vault again regularly for the lock to workI have Made premium purchase but yet I didn't get my old photo's back what the use of buying a premium pack when you can't give my photos that existed in your app kindly go through the issue and give the photo's or return back the money..!It worked well.

2. Great work.Great App! lets you lock applications so no-one can mess up your settings or install / uninstall / change anything you don't want others to mess with.

3. And app shall have option for hiding other app instead of only pin lock.It's been a great experience using this app.

4. But now I have installed it once again in my this mobile and I am just trying to recovery my that old data but it is not recovering.

5. But I have one problem with it is that I had also installed this App in my previous mobile.

6. Please make the changes so that we can hide the app icon again.Taking photos in the App is one of the best things.

7. It will be perfect app if there is one feature, adding folder within folderI have tried several apps.

8. Kept my phone on the privacy that I needed with sweetest feature of exposing intruders.

9. It's an amazing app.Unable to hide the app icon from the app list after the new update which is annoying.

10. I got problem in that but whatever I had locked in this app at that time I didnt get back them so far even I still remembered the passaward I had used for this app in my that mob.

11. This wasn't the problem with previous updates.

Steps to Troubleshoot & Fix Photo vault Issues

1. Fix Photo vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo vault: Restarting the app will resolve most errors.
  2. Update the Photo vault App. Here is how:
    1. On Android goto PlayStore » Search for "Photo vault" » Open Photo vault - Hide photos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo vault » click "UPDATE".
  3. Clear Photo vault - Hide photos app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo vault servers.
    1. On Android, goto Settings » Apps » Select "Photo vault - Hide photos" » click Storage » click "Clear Cache".
  4. Check Photo vault app permissions. If any of these permissions required to use your device's features are disenabled, Photo vault might not work.
  5. Uninstall and reinstall Photo vault. If nothing else has worked, completely uninstall Photo vault then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo vault not working


2. Fix Photo vault Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo vault not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo vault may not be able to connect to the Internet when running in the background.

Reported Issues