Published by SMSROBOT LTD (Auto Call Recorder, Period Tracker)

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Why should I report an Issue with Call Recorder - callX?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SMSROBOT LTD (Auto Call Recorder, Period Tracker) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Call Recorder Customer Insights

1. Aside from that, it does the job: record calls... which is more than I can say for some other call recorder apps I've triedThis app worked wonderfully for quite some time and then suddenly ceased to work.

2. I tried many variations of settings, none recorded my voice clear enough to know what I said, never was able to hear anything from the other side of the line.

3. I've tried call recorders in the past and for some reason they only recorded my voice, not the other person's voice.

4. Downside is lack of options for organizing calls in any way.What does it record? If you like lots of static and hearing your own voice garbled, this app is for you.

5. I thought it was working, because it shows the length of time, but it's dead air, NOTHING! So, today it shows the length of recorded time, on the callx app and it shows it on Otter AI.

6. I had very important calls I needed recorded, but the sound quality was so bad, I could not use them as evidence.

7. But later, without my knowledge, calls were recorded with a horrible static sound.

8. When you're on a voice call, you cannot hear the other end, though your end is clear.

9. I understand the need for ads, but this is overkill to a whole new level.I tried callx for a few days and it worked fine.

10. As far as I can tell it just dumps all your recorded calls into a folder.

11. This means calls aren't recorded when I expected them to be recorded automatically.

Steps to Troubleshoot & Fix Call Recorder Issues

1. Fix Call Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Call Recorder: Restarting the app will resolve most errors.
  2. Update the Call Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Call Recorder" » Open Call Recorder - callX » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Call Recorder » click "UPDATE".
  3. Clear Call Recorder - callX app cache: Clearing cached data will force your app to retrieve the latest data directly from Call Recorder servers.
    1. On Android, goto Settings » Apps » Select "Call Recorder - callX" » click Storage » click "Clear Cache".
  4. Check Call Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Call Recorder might not work.
  5. Uninstall and reinstall Call Recorder. If nothing else has worked, completely uninstall Call Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Call Recorder not working


2. Fix Call Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Call Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Call Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Call Recorder may not be able to connect to the Internet when running in the background.

Reported Issues